Dr Leah Cosmetic Skin Clinic Reviews Summary

Treatment Efficacy

Pros:

• "The treatment really helped. My skin looks much clearer already."
• "After a course of the Mummy Tummy treatment I’ve seen improvements I couldn’t have imagined."
• "After the first session [of clear lift on my eyes] you can see results."
• "I’ve definitely noticed my skin looking smoother and plumper too."

Cons:

• "Had 3 sessions of Morpheus for mild laxity... but I saw no results whatsoever."
• "The last few years I've been increasingly unhappy with both the results and the customer service at my usual place."
• "Don’t trust what they promise in terms of results and expect no remediation or additional treatment offered."

Staff Expertise and Professionalism

Pros:

• "Katie its just amazing, the knowledge that she has is huge."
• "The staff are always very professional and each stage was explained during the procedure."
• "Katie was very kind and professional on every occasion and shared her knowledge and expertise."
• "Doctor Deepa instills confidence and knows exactly what I want."
• "Very professional and experienced people."
• "Katie is an amazing therapist very professional and competent."
• "Great team at Baker St. Friendly, kind real people with top qualifications."
• "Dr Leah is warm, caring, and dedicated to achieving the best possible results for each of her clients."

Cons:

• "Most people expect some visible results after having spent thousands of pounds."

Customer Service Experience

Pros:

• "The staff were great and I felt very comfortable and welcome throughout my visit."
• "Ola and Nahia are assets to your company and the Margate clinic. So kind, friendly and informative."
• "Love Dr Leah’s ! I’ve had a number of treatments with Dr Cian - he is so professional, very friendly."
• "Nahia was amazing and really helpful, answering all of my questions about my skin really patiently."
• "Both the receptionist and Ewa were lovely and welcoming, which put me at ease straight away."
• "Jodi on reception always makes you feel welcome."

Cons:

• "I see that the clinic replies with harsh comments on bad reviews and try to justify what happens."
• "Unfortunately the receptionist was very rude when I called ahead to say my train was cancelled."
• "I would be losing my £25 deposit! So it turns out the free skin consultation is not free nor do they seem to care too much about customer service."

Facilities and Convenience

Pros:

• "The Loughton clinic is my clinic of choice as it has parking outside which is very convenient."
• "The clinic is very clean with the latest technologies and super conveniently located near Baker Street."
• "It was really easy to find and there was parking outside."

Cons:

Atmosphere and Clinic Environment

Pros:

• "It was a wonderful experience having done my Hydra Facial done at Dr Leah's clinic."
• "Such a kind and friendly environment making, my first ever experience incredible."
• "The waiting area is calming & private."

Cons:

Follow-up and Aftercare

Pros:

• "I've been promised it's easy to get a top up, so looking forward to doing that."
• "They also don't try to make you buy more stuff which is what I was always afraid of."

Cons:

Personalized Treatment and Care

Pros:

• "The consultation process was fabulous & I felt at ease & listened to."
• "Dr Cian listened to my concerns and advised a treatment I hadn’t thought of before."
• "My clinician was Rasa Cernova... Rasa made me feel very comfortable and gave me great advice."
• "[They] design a plan that’s right for you, without going overboard on treatments you don’t need."

Cons:

• "When I asked about addressing the fine lines...I was advised to purchase an expensive serum instead of more appropriate treatments."

Price and Value for Money

Pros:

• "Treatments are a bit pricey but definitely worth it!"
• "The prices are high, but you’re paying for quality."

Cons:

• "I don’t believe this procedure is worth the high price tag."
• "Overpriced treatments, not worth the money."
• "...not worth the expense."

Overall Satisfaction

Pros:

• "I will definitely be back and couldn't recommend it highly enough!"
• "I have always been more than satisfied with the results and the level of service I have received."
• "I'm now 4 sessions in and my skin is literally glowing."
• "I’ve been going to Dr Leah’s clinic for a couple of years now and always feel like I’m in safe hands."
• "I’ve been a client at Dr Leah’s for nearly a year and each time the experience is exceptional."
• "Absolutely love Dr Leah Clinics, I wouldn’t go anywhere else."

Cons:

• "Unfortunately, my experience did not match the high prices they charge."