The Bull & Butcher Reviews Summary

Food Quality

Pros:

• "The food was very tasty and plentiful."
• "The sunday dinner was luke warm, the meat was delicious."
• "The food here and the welcoming of the staff and people."
• "The food was delicious and the service was quick."
• "The minted lamb pie is delicious."
• "The food is amazing. I can honestly say it's the best burger I have ever eaten."
• "The food is proper English country pub grub, absolutely beautiful."

Cons:

• "The beef was awful....overcooked, hard & burnt and no taste."
• "The sunday dinner was luke warm... none of the staff that brought it to your table had masks on."
• "The food was not good! How the hell do your ruin a classic like ham egg and chips?"
• "The lamb pie was minced up lamb very grainy used to have it before and it was lovely tender pieces of lamb."
• "Had home made pie that the meat was dry and cold and peas were tinned."
• "The food took 2 hours to come out and when it arrived it became apparent it was all straight out the packaging from the local supermarket."
• "The food look like it had just been sloped on the plates, the food was just warm."

Service

Pros:

• "Staff very accommodating."
• "The staff were very welcoming and very attentive to our needs."
• "Thank you very much for a lovely time at Bull & Butcher pub. Service - yeah, from the heart. They love what they are doing there."
• "The staff are wonderful, great service."
• "The staff are always happy to see you and help wherever they can."
• "Staff are polite and friendly."
• "The young staff were very helpful and nothing was too much trouble."

Cons:

• "Lots of shouting from a group of people in the bar, got too loud."
• "When we asked for more bread, staff seemed frosty."
• "Unfortunately the bar girl was unhappy when taking our order and didn't know how to find anything on the till."
• "Not very friendly staff. Specially the new manageress...need a refurbishment."
• "Advertised as taking AMEX, took payment with AMEX but after going through and pretty much walking away, was told they don't accept it."
• "We found the service was unprofessional."
• "Her unprofessionalism perplexed both myself and my guest."

Ambiance and Facilities

Pros:

• "All in all this pub has a nice exterior with great gardens and lovely flower displays."
• "The pub looks beautiful at the moment, with the amazing flowers all around it."
• "They were able to accommodate 10 of us in their lovely garden area."
• "Inside the pub is a lovely combination of a cosy, country pub, with a light and bright restaurant."
• "Fabulous pub for drinks and food. Large garden for families."
• "Lovely pub, nice and airy inside, great to take the children as they have a big play area outside."
• "This pub has a great atmosphere and is a nice place to meet up with friends."

Cons:

• "The steps to the tree slide are rotten, broken and dangerous."
• "They have sandpit toys but the majority are cracked and again dangerous for little ones."
• "The playground is unsafe, large rusty nail sticking out in the sandpit and steps up to the slide broken."
• "The swings were a hazard in all honesty with them swinging side to side and close to the wooden beams."
• "The poor state of the toilets, filthy high chairs and very dirty tables means we will never visit again."
• "The interior is shabby and needs updating."
• "The pub is very popular and when busy the restaurant area inside can seem a bit cramped."