Address: 3 Bedford Hill, London, SW12 9ET, United Kingdom
Phone: +442086756556
Rating: 4.5
based on 123 reviews.
Food Quality
Pros:
"Succulent coal cooked meats with rice and lovely salad."
"The food was delicious and perfectly marinated."
"All kebabs we had were beautifully flavoured from whatever marinade was used and by charcoal BBQ."
"The most delicious food and presented so well for delivery."
"The food is well prepared and has a great charcoal flavour."
"The food is tasty and authentic."
"Both the lamb shish and adana were perfectly cooked and seasoned."
Cons:
"Rice was very bland again not what you are used to in Turkish place."
"Meat was tough, dry and overcooked."
"The food was average, everything came piled on one small plate giving the appearance of a full plate, but it just didn't look good."
"Mixed grill consisted of chewy lamb and bland chicken."
"Fish head was raw on serving and we had to ask for it to go back for further cooking."
"Rice were dry, kabab had zero flavour and soup felt more like lentil curry."
"One of the worst kebabs I ever had, really fatty and full of bits of gristle."
Service
Pros:
"The guy serving us were very friendly and professional; made us laugh many times."
"The staff provided excellent and efficient service."
"The restaurant was clean and the service excellent."
"Kaan the Waiter was exceptional, made us feel comfortable and guided us on deciding what to get despite some uncertainties."
"Our waiter was super helpful and friendly and patient."
"Particularly noteworthy was our waiter Nabil who served us with a smile throughout, and very attentive."
"Brilliant, courteous and professional staff!"
Cons:
"Thought I'd pop in since they had a refurb. Big mistake. Rudest little man served me."
"Seems waiter was more interested in feeding himself than paying adequate attention."
"Stay away from this place. The staff are rude and they had sewage leak and smell downstairs and no hygiene standards at all."
"The service however, was atrocious!"
"Service is a letdown especially by the lady waitress."
"Staff is very slow, I had to ask for a tea 4 times and 3 times for sugar that arrived when I finished my tea."
"Waitress looked like she really did not want to be there."
Value for Money
Pros:
"Really impressed with portion sizes for what you pay, Great value for money 👌."
"Amazing value too at around £5.50 for each kebab (takeaway price)."
"Most importantly the price was very reasonable."
"Very good value for money I highly recommend eating here if you love Turkish food as much as I do."
"Very reasonably priced too and you can bring your own wine/beer :)"
"Very reasonably priced for the amount of food you get."
"Really tasty food and a bargain price for the portions in my opinion!"
Cons:
"The menu choice is not great and the food is average, and vastly overpriced."
"The prices have gone incredibly up at least for 30%-40% what we used to pay and absolutely not worth it."
"£5.95 for a few slivers of halloumi is absurd."
"At £40 the portions of meat you get is totally unexplainable."
"Overpriced at £10 for a small bit of lamb doner and a bit of rice."
"£7 for a 'Large' Donner wrap is a complete joke considering the quality..."
"Price Value is not adequate any longer. Inflation may have hit food prices but prices at Pasha Mangal increased at an extremely fast pace even when considering those circumstances."
Atmosphere
Pros:
"The new decor is really nice, quiet and relaxing."
"Really nice local place, reliable and bring your own booze."
"The restaurant was very cosy and rustic looking."
"Lovely Turkish food in a nice atmosphere."
"The place is so lovely, very clean and nice decoration."
"Excellent ambiance with great staff."
"Fantastic value, friendly service and no loud intrusive music."
Cons:
"Always used to come here. Last week, yikes. Cross contamination at its best. Could not believe what I was seeing."
"Sewage and food freaks me out."
"It's more of a takeaway kebab type place now. Thriving. Not somewhere to go sit and eat locally and catch up with friends like it was before."
"The tables are small and cramped, so all in all didn't have a great experience."
"There was a distinct smell of the toilet in parts of this restaurant, they obviously have problems with the drains."
"Had to move tables to get away from smell which put me off a bit."
"No social distancing at all and I am not even considering Covid, but you can totally hear people breathing next to you."
Hygiene
Pros:
"The restaurant including the toilet was very clean."
"The restaurant is super clean."
"Recently renovated with a great charcoal grill so it's clean and tidy (if a little dated style wise)."
"The food is fresh."
Cons:
"Stay away from this place. The staff are rude and they had sewage leak and smell downstairs and no hygiene standards at all."
"Man at the bbq grill used the knife to cut the fish. Same knife used to take the chicken off the skewers and then used to cut the nan breads."
"Using same tong for cooked an raw meats. No gloves while touching food."
"The food is flavourful but the service is bloomin awful they stretch over the food, make u re use your cutlery and they re use the bread in the baskets."
"Before you order please read this, this evening I ordered on Deliveroo two wraps chicken and lamb for my partner and myself, my partner bit into the lamp wrap and spat out a very sharp sliver object which cut inside of his gum."
"Fish head was raw on serving and we had to ask for it to go back for further cooking."
"Had the chicken wings, 1 not cooked Totally through, brought to the attention of member of staff, her response 'it's not steak, that's cooked' and walked off."