Côte Bury St Edmunds Reviews Summary

Service

Pros:

• "The staff were incredible and the food was exceptional!"
• "Attentive and pleasant service, splendid food and drink and a good atmosphere."
• "The team were attentive but not intrusive."
• "Very attentive without being intrusive."
• "The waiting staff were attentive without being intrusive."
• "Service was excellent - the waiting staff actually seemed to be French!"
• "All service from greeting, paying bill and leaving was flawless."

Cons:

• "Service seemed a bit odd, with food being walked in on a tray from the kitchen and then taken off the tray and placed on the table by various different waiters."
• "Atmosphere rather spoiled by a manager shouting at her staff within earshot."
• "Waited 5 minutes at the door to be acknowledged and seated."
• "We waited 30 minutes and they hadn't even asked for our order."
• "Took 15-20min to get someone to take my drink order."
• "No service for 45 mins. Waited an age for a drink."
• "Waited over an hour and a half for our lunch main courses and then they arrived at different times."

Food Quality

Pros:

• "The food was generally good."
• "The smoked salmon with scrambled eggs was lovely."
• "Good portions of well cooked and tasty food."
• "The food was beautifully presented and delicious."
• "The pork belly was done to perfection and the duck dish was beautifully cooked."
• "The beef bourginon never fails to delight."
• "Food was delicious! I had the monkfish which came in a creamy and rich sauce."

Cons:

• "Main vegetarian meal was cold so returned and manager very apologetic."
• "I had the chicken on the £16.95 two courses. I ate 3/4 of the chicken which was good but the final 1/4 of the chicken was raw."
• "The main course, we had a pork sharing plate, 50% fat, inedible."
• "Wife had an half of lobster which was very small and tasteless."
• "Steak was bland (had to use the salt on the table to taste anything, which is an absolute no-go), overcooked."
• "Mine had a bread crumb, starter fine, but the main course, we had a pork sharing plate, 50% fat, inedible, mash pre-made and microwaved."
• "The chicken dish we all chose was tasty but unfortunately not hot at all."

Ambiance

Pros:

• "Great atmosphere."
• "The atmosphere was modern, comfortable, semi formal yet relaxed."
• "Nice relaxed atmosphere and facilities nice and clean."
• "Good ambience, good food & friendly, polite & patient staff."
• "The atmosphere was warm and inviting."
• "The interior of Cote is very refined and stylish and adds to the calm and cozy ambiance one might desire for a date night."
• "Very pleasant layout and a nice atmosphere."

Cons:

• "No social distancing at all, the tables were packed in as usual ... staff wore visors ...."
• "We were treated to dripping water from the aircon when asked if we might be moved the surly response of 'I'll turn off the aircon was given'."
• "Also, it is really time for a refit of the restaurants. They haven’t really changed since they opened."
• "The lack of music playing in the background however made it feel hollow."
• "However the open plan may get noisy and might be unsuitable for some."
• "Christmas night out + friends. Very little Christmas decoration."
• "The Brasserie was very busy, but as with all such places the secret is having enough staff. And boy were they efficient!"

Value

Pros:

• "Great prices now great service."
• "The menu is cleverly written but may not appeal to all, and the prix fixe menu is exceptionally good value."
• "We had the lunch menu, which was good value."
• "Reasonably priced."
• "Prices are a bit more expensive but the quality is worth it."
• "It is not the cheapest place to eat in town but you get what you pay for."
• "Always a good experience with helpful staff and an extensive menu."

Cons:

• "The food was very good, but was a little expensive."
• "Everything is on the expensive side. £9 wines and £4.95 for a 270ml of Kronenbourg."
• "Lobster was great, just too small for 28£."
• "The sea bream Nantais is a lovely dish but £17 for 1 fillet, 5 potatoes & 2 tiny bits of tender stem broccoli is pretty mean."
• "The prices seem to have risen so much that our final bill still a bit pricey."
• "We did think that it was expensive at £4.25 each."
• "It was rather expensive."