The Weeping Willow Reviews Summary
Category: Restaurant Bury Saint Edmunds
Atmosphere and Decor
Pros:
- "Lovely atmosphere and mix of beams and modern building."
- "The lodge we stayed in was lovely, very comfortable and well appointed."
- "The place looks great. Lovely decor and the teepee was excellent."
- "Beautifully decorated pub. You get a good feeling ras soon as you walk in."
- "The venue is fantastic with great outdoor seating."
- "Nice, airy, modern with a bit of history place. Great place to celebrate birthday."
- "A spacious, colourful pub with a modern twist."
- "Stunning restaurant, made even more special by the beautifully delicious, fresh food."
Cons:
- "The dining area is very open plan without much in the way of soft furnishings so it gets LOUD in there."
- "Put us in a very draughty spot and on a very high table."
- "Open plan restaurant with views of kitchen make for a very noisy eating environment."
- "Startling transformation from a village local to an urban bar, with consequent glitz and kitch."
- "The pub and restaurant have been renovated to give a really modern eating experience."
- "Booking moved to indoor from tippee without notice."
- "The place is amazing great renovation the staff however need a lot to be desired rude and unfriendly."
- "Very expensive and pretentious, couldn't even eat the entire menu choices out in the tepee."
Food Quality
Pros:
- "Food was terrific. Steak for me, fish and chips for my wife."
- "The food was great, although my starter and my wife's dessert could have been better."
- "The food was amazing, staff where lovely and polite and catered for are every need!"
- "The food looked amazing and tasted even better."
- "The food is excellent, as is the wine list."
- "Food excellent and very sensibly priced."
- "Tasty crab barley risotto. Very nice banana and butterscotch dessert."
- "Great food, wonderful service and brilliance sent surrounding s."
Cons:
- "Teeny tiny portions, crazy London prices and tasteless offerings."
- "The chef is excellent. Just a shame about the management."
- "Service was good but food was not quite right for us. Beef steak was very chewy and deserts were nothing special."
- "Unfortunately what looks to be a great place and have a great Menu was let down by the kitchen team."
- "Poor, after pouring a complete drink over my wife whose birthday we were celebrating."
- "I ordered Haddock complete with triple cooked chips and mushy peas. What I got was frozen chips certainly not triple cooked."
- "My doughnut dessert, I had to ask for knife and fork to cut it, was so hard."
- "Expensive given the amount of food and quality of the Yorkshire puddings and it seemed the staff weren't happy to be there that day."
Service
Pros:
- "Staff were friendly despite being so busy."
- "Your staff are all lovely."
- "A special mention to the lovely staff. Everyone was friendly and happy."
- "Staff were friendly and efficient."
- "Friendly staff. Pub food is a level up on the norm for sure."
- "Service was fast and friendly."
- "Service was good. The place is decorated very nicely."
- "The staff, the decor, the open view to the kitchen, the gardens, the internal layout and the ambience all works."
Cons:
- "Our Bill was grossly wrong. We were overcharged for both one of the dishes and by over £2.10 for each medium glass of wine."
- "The service charge was, frankly, and insult."
- "Seems like a local place to bring your dog, because every table had dogs under it when we were there."
- "The service let you down on this occasion."
- "Extremely noisy, could not even have a conversation across the table."
- "Our water bottle was so dirty, it had hands and stain marks all over it."
- "Absolutely shocking service. Our table was given away to other customers by the restaurants mistake."
- "Fantastic refurb, great balance of old and new, stunning! Only place a star was lost was the service, it wasn't terrible..but it was poor.."
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