Mile End Dental Clinic Reviews Summary

Quality of Dental Work

Pros:

• "The quality of the work has significantly improved my teeth's health and I will happily be a regular patient here now, and will take better care of my teeth."
• "Did a great job at cleaning my sensitive teeth too and making sure I felt comfortable."
• "I'm very satisfied with the result of the treatment too and am happy to be able to smile again."
• "Exceptional technical skills combined with a caring and professional staff."
• "Visited the dental clinic today to receive a two part root canal treatment on quite a complicated tooth root, Mansour and Sam did a fantastic job with it, pain free and didn't feel nervous or worried at all."
• "Just completed Advanced Tooth Whitening under the superb guidance of Arya and Bex. The results exceeded all expectations."
• "I had teeth whitening with Chantelle, which involved treatment both at home and at the clinic. I can not fault the service I received."

Cons:

• "They refuse to take responsibility for their mistakes."
• "Useless. They dont listen to your concerns."
• "If i could give 0 stars i would..stay away from this dentist..refused to place a crown back..left it open so could get infected."
• "Never suffered so much pain from a dentist. Young and cocky lad didn’t seem to have any professionalism about him."
• "Spent a fair amount of money here with extremely limited benefit."
• "Totally neglected by them and repeatedly kept cancelling the appointments."
• "Absolutely shocking behaviour."

Staff and Customer Service

Pros:

• "All the staff are very friendly and polite."
• "As you walk through, EVERYONE has a kind and chirpy ‘morning’ to offer you."
• "Bina, who always greeted me with her warm infectious smile at the reception."
• "Reception are always very helpful and efficient."
• "Lisa on reception was super reassuring and helpful at getting me seen asap."
• "The Reception staff were all lovely and helpful throughout the entire process!"
• "The reception staff are always very friendly and efficient - calling before and sometimes after appts to check in."

Cons:

• "Pretentious Karen receptionist couldn’t look down on me quick enough, shouted at me and hung up."
• "Female dentist was uncareing and made me feel worthless."
• "Avoid this rude practice..i informed them i have bpd..anxiety and i and have autism and all i got was eye rolled at me."
• "First appointment was cancelled and I was not notified. Half day holiday wasted."
• "Second appointment they had double booked."
• "Shame, I had been recommended this practice."

Experience for Nervous Patients

Pros:

• "I have always been scared of the dentist. I am very nervous about even the thought of going. I finally decided I had to go. My dentist were Chantelle & Alash. I couldn’t fault them or recommend them enough. They made me feel very relaxed and if I needed a moment it wasn’t too much trouble."
• "I was always a very nervous patient, but Chantelle has completely put me at ease."
• "Always a pleasure visiting this practice. Everything from the dentists to the hygienist is 1st class."
• "I am now registering with Mile End and I hope I can over come my fear under her care."
• "Hossain and Bex were caring, patient and thorough."
• "Dr Patel and her assistant where great and put me at ease explaining every part of the procedure before carrying it out."
• "I'm normally anxious when having to attend a dentist but going to this surgery I felt relaxed from the word go."

Cons:

• "For my implant I opted not to have sedation, which was not a pleasant experience and i will be opting for it for all future dental surgeries."