Pho Reviews Summary

Service

Pros:

• "Service was excellent and the atmosphere was great would definitely recommend."
• "Harry was amazing. It was our first time visiting a Vietnamese restaurant and Harry was kind enough to help us with our order."
• "Our server Harry was a delight! I'm sorry but I didn't know the name of the female server we had as well but she was lovely too!"
• "Special mention to Harry who was my waiter for the night! Amazing Job!"
• "Service 10/10, all the staff are absolutely lovely, the food was hot, quick, delicious."
• "The staff were friendly and helpful with any questions. I would recommend dining here."
• "The staff were lovely and so accommodating to dining with a baby and with allergies."
• "Our waiter, Vinojh, was really kind and helpful."

Cons:

• "However, the service is SO slow. When we arrived we waited over 20 mins to have our drink orders taken."
• "Stopped in for a couple of starters I’d had before whilst waiting for the cinema. The seafood/pork spring roll has changed. Not sure if it’s just been reworked."
• "Service was SO slow. We were half way through the tiny (!!!) main portion before my kids DRINK was brought to us."
• "Very slow service in a very dirty restaurant."
• "Possibly the worst service I have ever had at a restaurant - even our waiter went home before we got our mains."
• "It's an interesting taste on Vietnamese food, I wouldn't go there if you wanted something authentic."
• "The service was slow and a bit all over the place, got asked what drinks we'd like by 3 different waiters??"
• "Finally the UK is waking up to how great Vietnamese food is. This place is buzzing and the service was top notch (which is a rarity in the UK)."

Food Quality

Pros:

• "The Fried Rice Chx recommendation from Harry at Pho was delicious."
• "Loved the veggie spring roll with nuoc cham sauce. Tofu curry was nice."
• "The Pho and fresh juice drinks were delicious."
• "They were tasty and well seasoned and the portions were good."
• "The curry was lovely and creamy, the soup with noodles tasted very fresh."
• "The food was incredible, and there was plenty of it."
• "The food was delicious, with flavorful broth and perfectly cooked noodles."
• "The food was fresh and tasty, and my 6 month old enjoyed exploring and eating the toddler plate."

Cons:

• "The tofu curry had the typical seafood flavor in it (probably because of fish oil)."
• "The seafood/pork spring roll has changed. Not sure if it’s just been reworked but it was smaller cut in a different shape and didn’t taste the same at all."
• "Spring rolls were nice but bland unless you dip them in sauce."
• "Both courses seemed lacking in flavour and very heavily salted. Chicken wings overly greasy from deep frying then drenched in salt."
• "Service was slow and almost disinterested. Amazing food though."
• "Whilst I understand the idea is to add the provided table condiments etc. The ramen broth was just more of a water."
• "Very disappointed. Expensive, small servings no herb garnishes, overly salty fried pork spring roll again no garnishes."
• "The pho broth was bland and tasteless, the lean steak cut far too thick so it was chewy and tough."

Atmosphere

Pros:

• "Service was excellent and the atmosphere was great would definitely recommend."
• "Busy but not too loud. Cool space with fun interior."
• "The atmosphere, we love also. Definitely would recommend having dinner here."
• "The restaurant itself had a really nice atmosphere, which makes all the difference when eating out."
• "Nice place in a great location, I've wanted to eat at Pho for a long time."
• "Booked for a large group of ladies and every one of us left very happy. It was the first time any of us had tried Vietnamese and we would definitely go back again."
• "A lovely restaurant with Vietnamese food and style. The place is cosy with pleasant music."
• "The staff were so helpful, happy and very welcoming. The lady was very knowledgeable about the menu."

Cons:

• "It was clean though and my friend liked her meal."
• "Very slow service in a very dirty restaurant."
• "The floors were sticky and tacky, and the bathroom was covered in toilet paper with wet seats."
• "It was nice that they tell you how best to eat each dish."
• "The whole experience for us was great. The staff were friendly and very helpful."
• "The wok fried rice with chicken & prawn was a disappointment, it had only a single flavour."
• "Having finished we waited ... & waited for the dishes to be cleared, and that only happened when a waiter came over with our main courses & discovered he couldn't place them on the table."
• "Service was slow and a bit all over the place, got asked what drinks we'd like by 3 different waiters??"