Dobbies Garden Centre Milton Keynes Reviews Summary

Customer Service

Pros:

• "Paul was fabulous, very attentive and nothing too much trouble."
• "Knowledgeable team will go find the answer if they don't know."
• "All staff friendly, and speedy service at the till."
• "Staff were friendly and attentive."
• "The kitchen staff was helpful and apologised saying somehow they missed it in the kitchen and they would be making it straightaway."
• "Staff are helpful and friendly."
• "The staff in the aquarium and behind the till were friendly and welcoming."

Cons:

• "Cafe there is not much to say that is good, grumpy person that served us and £1.95 for a can of Fanta!"
• "It was a miserable visit today. Unhappy grumpy staff apart from one lady on the till who was taking a lot of flack."
• "Would rather give a 0 star rating due to the rude customer service refusing to uphold a price match on an item today."
• "Came in to pick up some plants and get some food at the cafe. We were advised there would be a delay but the staff were extremely rude."
• "Some of the staff where rude."
• "The staff looked miserable and there wasn’t any service with a smile."
• "Very dissatisfied with the staff not helpful at all."

Restaurant & Cafe

Pros:

• "The restaurant has been refurbished and it now has a warm and relaxed atmosphere."
• "Good quality food."
• "The food was served in a timely manor and all meals came out together."
• "The portions were generous, the food was hot and very tasty."
• "The food is lovely."
• "The afternoon tea was brilliant 2 for £20! Which was worth the money 🍰🥪🍵☕."
• "Lovely fresh sandwiches, scones and cakes."

Cons:

• "Queues are now often lengthy for coffee/cakes - often extending into the store & outside the toilets which is hardly inviting."
• "Stopped at the cafe & there were just 2 staff taking money & making drinks causing a long queue."
• "Very disappointed first time visiting your restaurant and will be the last."
• "Slow service and restaurant closed."
• "Restaurant queue takes ages to clear. Need more staff on counter and another coffee machine as it was this that caused the long queue (20mins+)."
• "Afternoon tea....Not worth the money to be honest....Tea and coffee were just warm and not even China cup for the tea."
• "Went for breakfast this morning. It was quite disappointing, the food was cold and expensive for what it was."

Facilities & Environment

Pros:

• "Nice relaxed gardening center, plenty of parking, friendly staff."
• "LOTS of variety in this store."
• "Dobbies garden centre is great for all your garden needs."
• "Soft Play was super busy with a lot of older kids joining in as it was the Easter Holidays."
• "My children loved feeding the fish, and look g at all the types of fish."
• "Good garden centre which follows the trend of turning garden centres into supermarkets."
• "Lovely clean spaced out store."