Cotswold Barn Reviews Summary

Customer Service and Staff Friendliness

Pros:

• "The owners, family, and staff are all lovely...funny, down to earth, hard-working and welcoming."
• "The service was superb and the staff are really friendly, despite it being a windy, rainy and cold day."
• "The owners and all their staff could not have been more friendly or accommodating."
• "Popped in to get a coffee and sandwich. The owner...started a nice chat with us and was aware that we were in a hurry, so got us our food faster than normal."
• "The staff were exceptionally accommodating and helpful. Would definitely recommend and we will be returning."
• "We were greeted by a gentleman who welcomed us...Great service, great food.....bacon was amazing."
• "All my family visited the cafe today 18 of us, we could not have wished for more if we tried, the food and service was 1st class."
• "Wonderful atmosphere, friendly efficient staff, good selection of fresh produce, locally sourced."

Cons:

• "Disappointing Experience - Rude Treatment Regarding Dog Policy...the owner approached us in a disrespectful manner, shouted at us questioning why we brought our dog inside rudely."
• "Unfortunately, not a happy experience today... we were confronted with an insulting and unwelcoming list on the table of expected dog behaviours."
• "Do NOT go here if you have your four-legged friend! Absolutely garbage service, terrible attitude against people with dogs."
• "Turned up just before closing as staff were clearing away... we were told we could still pay for pre-packed food like crisps or soft drinks which we did reluctantly."
• "If I had been asked if everything was OK with my order I would have said no as the cake I had was dry and tea weak."
• "Staff were rude and arrogant, food was very simple and just really not worth paying and coming for."
• "Disappointing..!! Closing time was five but shut the shop at 4.30.. Understandable but closing the whole campus gate and asking families to leave when it's heavily raining is inhumane.. Owner sounded rude to children."
• "Probably bad timing on our part but we were originally looking for food and drinks, and we were super hungry and prepared to spend and eat probably anything left over."

Food Quality and Taste

Pros:

• "Food is always fresh, tasty and locally sourced."
• "Simple but very comforting and tasty breakfast."
• "The food was incredible - many thanks to the chef who managed to provide the most tasty quiche I, and everyone I spoke to have ever tasted."
• "The bacon & Sausages were our favourite, so tasty!"
• "Food well presented and delicious."
• "The breakfast was fresh, tasty, filling without leaving you over full or in any way disappointed."
• "The food was lovely and the staff were great."
• "Wonderful experience both for gift shopping and eating. The owners are genuinely pleased to see you and this shows through in their service and attitude."

Cons:

• "Nice looking place but food was average and the amount of signs and 'rules' was quite off-putting."
• "The bacon was quite hard. Sausage was huge but not particularly tasty. Unbranded ketchup."
• "Baked beans came in a tiny pot and mine were freezing cold."
• "My husband had a sausage sandwich which came on cheap white sliced bread. Nothing special."
• "Nice location, plenty of parking, venue itself is good but I really don’t think £24 for 2 basic bacon sandwiches... and 2 coffees is acceptable for what we were served."
• "Small portions compared to the price we pay. Food was ok and not so fresh. Had raisin cake and tasted dry and stale."
• "Called today at Cotswold Barn for Lunch I had the sweet and sour chicken with rice not the best the chicken was definitely not fresh I'd say it was frozen because it had a side taste to it and slimy."
• "If I had been asked if everything was OK with my order I would have said no as the cake I had was dry and tea weak."

Ambiance and Setting

Pros:

• "Gorgeous views and even tables set aside near the front area of the shop specifically for those who bring their dogs."
• "There is a really nice wooden (and covered) outdoor eating area which offers a good amount of protection from any bad weather."
• "Worth a visit. The venue is situated in the open Cotswold countryside with a restaurant/cafe and plenty of tables and space."
• "Beautiful place offering great views. We were there for breakfast and we were planning to sit outdoor but it was quite windy and cold whilst we were there so opted to sit indoor."
• "The cafe is lovely with good, reasonably priced food and really friendly service. There is also a very nice outdoor covered seating terrace with lovely views."
• "Deep in the Cotswold countryside a great place to stop off for breakfast or just a coffee and delicious cake or a fantastic lunch all served by happy and polite staff thoroughly recommended."
• "Wonderful place to visit. Brilliant views especially in the summer. Food very tasty and friendly staff. Also has a gift shop. Really worth a visit to this lovely farmshop."
• "Lovely setting, wide range of good quality gifts and local food/drink, serves excellent food, good quality and well cooked, friendly staff, warm welcome, good parking."

Cons:

• "Nice location, plenty of parking, venue itself is good but I really don’t think £24 for 2 basic bacon sandwiches... and 2 coffees is acceptable for what we were served."
• "We dropped in for some emergency supplies. Good quality produce and easy parking. Cafe looked nice but seemed a little too quiet and stuffy if you know what I mean."
• "The place was fine. I came here with a large group of bikers and it suited our needs (space outside and a big car park), but to be honest it was a bit pricey for what it was and there isn't a great deal to do nearby."
• "Rather mediocre, lacking in character. Clotted cream is served in awful plastic tubs, jam as well - portions are tiny."
• "A most welcome break in lousy weather. Very friendly and helpful staff, delicious coffee, and the shop’s very tasteful selection of quality clothing accessories proved irresistible to my wife! Well done. Full marks. Thanks to all at the shop for making our brief stopover so enjoyable."
• "Truly a gem in the heart of the Cotswolds - we always make sure to drive past here en route to seeing family for a relaxing break and a nice coffee and cake!"
• "Lovely deli with a very knowledgable lady on the cheese counter. A lovely place to visit and lots to buy. Well worth a visit for a cuppa and shop. Off the usual shopping trail but really lovely. Will be going back very soon."
• "I love this cafe. Beautiful outside eating area with views over the countryside. It's usually never too busy, even at weekends. The shop with locally sourced organic food is also nice."