Blue Garden Café Reviews Summary

Food Quality

Pros:

• "The pancakes were light, fluffy, and great."
• "The scones were given the 'best scone ever' by my wife."
• "The food quality surpassed expectations."
• "The full English breakfast was excellent."
• "Everything they do is delicious."
• "The roast was lovely - really tasty beef."
• "The Cali Brunch was flavourful, high quality and great value for money."
• "The pie which was steak & ale along with beautifully creamy mash peas and gravy was absolutely top notch."

Cons:

• "Half the ordered dishes were dry or overcooked."
• "The burger was still pink in the middle and not cooked."
• "Potato was hard, and prawns were horrible, as if they'd been in the microwave too long."
• "Scone tasted weird. Cream was tasteless and the jam was cheap and nasty."
• "Had a bacon and sausage sandwich which was not great overall."
• "The eggs Benedict was very nice, the big breakfast wasn’t all that great though."
• "The food was awful. Bacon baked up hard. Sausages undercooked."
• "Apart from a few leaves it was potato, couscous and pasta. Carbohydrate overload!"

Service

Pros:

• "Staff very attentive."
• "Staff took orders efficiently."
• "Fantastic service - the staff were friendly and efficient."
• "Lots of locally produced food."
• "Very friendly and attentive staff."
• "The staff are very friendly, but the food took a very long long time to come out."
• "The service was extremely professional too."
• "Celebration for my mother's 80th food trickled out after about 30 plus mins."

Cons:

• "Service is good but slow. And when you have small kids slow delivery is not great."
• "My sausage sandwich took nearly an hour to come out."
• "Staff didn't seem to care, it took ages to get somebody's attention."
• "Service could be improved with extra training especially for communication skills."
• "The staff did not display much care so won't be returning."
• "Waited almost an hour for 2 breakfasts, during which time no-one approached us to offer more tea or coffee."
• "Service is ok, friendly when you enter and leave however no staff return to see if you need more drinks or would like anything else."
• "There was confusion when the remaining three people came to pay, nothing added up & the lady on the till didn't seem to know what to do so we had to sort it out ourselves."

Ambience

Pros:

• "Charming venue, good ambience."
• "We were seated in a nicely furnished room."
• "The surroundings were light and airy and the tables weren't on top of each other which is always nice."
• "Nice building and the food was good."
• "The cafe itself was very modern with lots of indoor and outdoor sitting."
• "Beautiful spacious cafe with lots of light and art hanging on the walls."
• "Light & airy inside & plenty of seating outside if weather allows."
• "Beautiful surroundings and so lovely and spacious."

Cons:

• "It's also very loud and I struggled to make conversation over the ambient noise."
• "Shame as had good experience last time but the lack of cleanliness is letting them down."
• "We weren't given a choice. It probably is much quieter on weekdays."
• "Lack of service, long wait for menu, then long wait to have order taken, another wait for drinks, then after an hour waiting."
• "Very noisy as it’s so open with high ceilings."
• "The lettuce in their salad was not as fresh as it should be."
• "We were directed to a table and waited to place our coffee order. Two staff spent an inappropriate amount of time chatting to one table of customers."
• "Didn’t book but were shown to a table after only a couple of minutes. Time 1pm. Meal and drinks ordered and delivered within 20 mins. Extra coffee ordered but still waiting after 25 mins."