Minko's Macs Camden Reviews Summary

Customer Service

Pros:

• "Minko and the team were very professional and very accommodating."
• "Alexandru & Giovanni are true people persons, they provided wonderful customer service and provided excellent knowledge of they're field."
• "Really helpful service, had all of the questions and they were answered with patience and without being patronising."
• "I highly recommend Minko’s Mac!! I’ve experienced outstanding customer service and support."
• "Very helpful and polite, I recommend my brother to get a laptop and he was also happy with the service."
• "Thank you so much Darren for your First Class Service & a great laptop."
• "Thank you gentlemen for your great customer service."

Cons:

• "the guy working there was so unhelpful and rude!"
• "The shop never answers the phone."
• "Rude staff, awful customer service, slap-dash machine."
• "STAY AWAY - Been a regular customer for years and the service has only gotten worse."
• "Extremely poor customer service."
• "Worst customer service ever had computer for weeks I was given a price agreed to work to be carried out rang to find out what was happening 2 weeks later to be told price was now £150 extra and they had forgot to ring me to tell me AVOID."
• "The worst customer service of all time."

Product Quality

Pros:

• "Minkos Mac have made my gadget life simpler and affordable. I've so far purchased 2 imacs (both working great, no complications) they were as good as new and I just got a macbook pro from them the other day n truss I'm doing just fine."
• "Macs are expensive and being able to buy reconditioned models at a reasonable price is just what I need."
• "I have been operating this MAC for almost six weeks and have had no problem at all."
• "They had my mac up and running perfectly!"
• "Works as fast as any new model Macbook."
• "Minkos Macs is wonderful outstanding I bought a MacBook it is quite impressive for the amount I had paid."
• "Great service from minko & max needed a data transfer for my iMac they where very helpful and got it sorted in 2 days fantastic service will be using them again 👌🏻"

Cons:

• "Was sold faulty machine 2 months ago and have since been trying to get it to work."
• "The staff lied to me about the issue being fixed."
• "I drove it 40 miles there and back to the shop to drop it off for repair, TWICE, to still have the same issue."
• "Bad experience with Minko's macs unfortunately they sold me a defective device."
• "Machine is now at authorised apple shop with confirmed faulty graphics card and faulty HD."
• "Bought a macbook pro @MinkosMacs with a broken Hard Drive, a counterfeit battery, all the screws inside the mac missing."
• "After a few weeks of constant crashing the mac just stopped working and wouldn't boot up."

Trustworthiness

Pros:

• "A trusted service indeed."
• "Ended up buying a different model than the one i intended but felt the staff were very transparent and not trying to just get me to buy the most expensive thing in the shop."
• "I saw their advert on Gumtree, they were correct, it was the cheapest."
• "i read the reviews and i was abit scepticle of buying my apple computer from minkos macs as it was the cheapest i could find online but i had a very good and efficient shopping experience, my mac does the job and my item was as described."
• "Excellent products and customer service from a very knowledgeable team."
• "The staff was knowledgeable and friendly, and they helped me find the perfect laptop for my needs."
• "Been using Minko's macs for years. I've sent loads of business and everyone's been happy."