Lido Reviews Summary

Facilities

Pros:

• "The lido has a steam room, pool, sauna and Jacuzzi."
• "The facilities were great (Pool, sauna, hot tub and steam room)."
• "The pool is perfectly heated, not too hot and not too cold, the hot tub is wonderful, and the sauna and steam are divine."
• "The sauna/jacuzzi/steamroom all fab too."
• "Facilities are beautifully kept and it didn't feel too busy at any point with lovely locals who were chatty towards visitors!"
• "The steam room, sauna, and hot tub are all kept very clean and are in good working order."
• "A beautiful outdoor swimming pool with a steam room and sauna."

Cons:

• "The lido has a really odd set up and is far from relaxing."
• "Inside changing rooms were stuffy and smelt of stagnant water, the facilities weren't clean or well kept."
• "The facilities are ramshackle and not disabled friendly."
• "The 'lockers' are essentially a communal store cupboard, dirty and not secure."
• "Far too many people for the size of the place. We couldn't use the sauna as it was full for the entirety of our 2 hour session."
• "The hot tub, steam room and sauna were too overcrowded to use, they are also tiny."
• "The premises, while charming, lacked a dedicated space for relaxation, leaving guests without anywhere to chill."

Service

Pros:

• "John the receptionist was really welcoming and friendly."
• "Service was first class and all. Attentive, unobtrusive, friendly."
• "Had a great dinner there and the staff were very accommodating."
• "All the staff were very friendly and helpful."
• "The staff were super friendly and helpful."
• "Service polite and very attentive, knowledge about the food and accommodating of various dietary requirements around the table."
• "The staff, I must say, were truly exceptional in their friendliness and assistance."

Cons:

• "Staff is rude - haven’t been explained where to go to change and ended up in a changing room outside by the pool in the middle of the winter."
• "Some of the staffs were road and impolite."
• "The rudeness I experienced today was a huge disappointment."
• "The staff we met on reception however are unfriendly."
• "We had poor service throughout the afternoon."
• "Food and service were unfortunately not great - I don’t think they had enough staff. The service was slow and the coffee was like warm at best."
• "The staff do not seem to put customer service at the top of their priorities."

Food

Pros:

• "The food is amazing and their homemade granola was great."
• "Every morsel was bursting with flavour."
• "The food was delightful."
• "The food was fabulous: really tasty, beautifully presented, and very reasonable priced."
• "Great food both in the restaurant and tapas downstairs."
• "The food was delicious too."
• "The food was absolutely stunning from start to finish."

Cons:

• "Food ok but expensive for portion size."
• "Really disappointing breakfast. Expectations set high by TV coverage."
• "Only nice on photos - way too expensive for what it is."
• "It is a lovely place to go for a special meal but given the prices, you just expect the food to be standout."
• "However, I found the paella a bit underwhelming - It lacked salt and needed a bit more spice & flavor."
• "The meat dishes (lamb and beef steak) in the main courses were not good, the meat seemed to be of poor quality and very chewy despite being cooked quite rare."
• "For dinner, I found the food incredibly salty."

Value

Pros:

• "A beautiful venue and good value for such an impressive experience."
• "Love the Lido. Always a great place to hang out, when you're looking for somewhere quiet."
• "The food was delicious with complementary variety and flavours."
• "Great value for money."
• "For £35 for swim and brunch it's a great deal."
• "Swim and dine packages are a great way to experience the lido and restaurant at a better price."
• "The food is great (especially with a member's discount)."

Cons:

• "However, it's essential to mention that the overall cost-benefit ratio falls a bit short of expectations."
• "Towels are expensive to rent at £3 a go but flip flops are free."
• "It's hideously expensive and the staff are not attentive enough."
• "The lido is madly expensive. Insanely so."
• "This place is obscenely overpriced for what you get."
• "It was an expensive experience."
• "Overpriced for the service they offer."

Atmosphere

Pros:

• "A beautiful oasis of calm."
• "Atmosphere was lovely with the pool and spa and open courtyard."
• "Absolutely lives up to the reputation."
• "Love this place! . Friendly helpful staff. The setting is amazing.!"
• "The whole atmosphere of the place is calming and peaceful."
• "Elegant atmosphere and was not too crowded."
• "Very nice evening atmosphere in the restaurant overlooking the pool."

Cons:

• "I was disappointed by the view. There were people swimming while we were having a meal."
• "It wasn't v warm as part of floor is open to elements."
• "It was a bit strange to eat and drink while others are swimming."
• "The venue is beautiful... but always feels cramped."
• "Everything feels crowded and a bit lack lustre."
• "The main pool's temperature also left something to be desired, leading everyone to crowd into the small hot tub for warmth."
• "Now that children are allowed to use the lido for a large part of the day, adult members with no children who simply want to swim are pretty much excluded."