Acorn Kennington Estate Agents Reviews Summary

Agent Service Quality

Pros:

• "Damian Agbodza is the most helpful agent in Acorn."
• "Very happy with our experience selling (and also originally buying) our flat with George and Bruno at Acorn."
• "Genuinely impressed with Acorn's Kennington team and the service they provide."
• "Damian has been such a great agent to us in the process of securing a new place."
• "Bruno, George and the team at Acorn were extremely helpful throughout the whole sales process."
• "I worked with Bruno and George on selling my one-bed flat. George came to value and was punctual, polite and knew the area very well."
• "I dealt directly with Bruno and he was fantastic! Professional, helpful, patient and understanding."
• "Fantastic experience working with Godefroy on the sale of my flat. I could not recommend more highly!"

Cons:

• "Just exchanged on a difficult sale of a one-bed flat which took nearly 10 months. Despite a bumpy start involving lack of communication, Acorn Kennington and particularly manager Adam Gould got to grips with it."
• "Damian was very keen and helpful, and was always available to answer questions. My only feedback would be that there is a level of disorganisation with some of the logistical processes when the tenancy is handed over to the other teams."

Communication and Responsiveness

Pros:

• "Communication between all parties through Acorn was quick and efficient."
• "Their service is professional and friendly, with clear and prompt communication between all parties."
• "Professional, efficient and friendly service from all the staff I had contacts with."
• "We worked with Godefroy, who was extremely helpful and professional throughout the whole process. We found all of dealings with Acorn timely and informative."
• "Adam and Sophie have done a fantastic job of selling my flat. They managed to get offers in the first weekend and have been excellent during the period leading up to exchange."

Cons:

• "The reason for 4 stars instead of 5 is because when we did the viewing, we were told there were no major works planned. When we later put in an offer and received the management pack, our solicitor discovered that there were indeed major works announced."

Professionalism and Knowledge

Pros:

• "Genuinely impressed with Acorn's Kennington team and the service they provide."
• "Bruno, George and the team at Acorn were extremely helpful throughout the whole sales process."
• "I worked with Bruno and George on selling my one-bed flat. George came to value and was punctual, polite and knew the area very well."
• "Fantastic experience working with Godefroy on the sale of my flat. I could not recommend more highly!"
• "Adam and Sophie have done a fantastic job of selling my flat. They managed to get offers in the first weekend and have been excellent during the period leading up to exchange."

Cons:

• "My only feedback would be that there is a level of disorganisation with some of the logistical processes when the tenancy is handed over to the other teams."