Pony Chew Valley Reviews Summary

Category: Restaurant Bristol

Address: Moorledge Road, Newtown, Chew Magna, Bristol BS40 8TQ, United Kingdom

Phone: +441275332627

Rating: 4.6
based on 136 reviews.

Customer Service

Pros:

  • "Great customer service this place is a must visit after lockdown!!!"
  • "Service impeccable."
  • "Staff are excellent and always smiling."
  • "The staff were really friendly and just the right amount of attentive."
  • "The service was very warm and friendly."
  • "The staff were, friendly and attentive and the service was prompt but not rushed."
  • "The staff were very knowledgeable and genuinely passionate about the food and producers."

Cons:

  • "Successive courses were rolled out with barely a pause and this left us feeling rushed and manipulated by their schedule."
  • "Service was great again but the vegan option was a bit sub-standard. Felt a bit ostracised when given a kids plate."
  • "The staff were generally quite polite and attentive, although my preferred drink was out of stock."
  • "Staff were very pleasant and helpful but a bit uninterested."
  • "Plates were sat on the table for around half an hour post eating and the staff were abrupt, unwelcoming and arrogant."
  • "Unfortunately, service here is not up to the standard we expected."
  • "The service was more disappointing."

Food Quality

Pros:

  • "Perfect for a special occasion."
  • "The roast beef was cooked rare and to perfection; the pork was beautifully done and the roast potatoes were great."
  • "Good food great service in the depth of Somerset countryside."
  • "The floral finishing touches added texture and taste to a fresh dish."
  • "Super delicious 3 course roast today."
  • "Truly stunning food! The best scallops I have ever eaten."
  • "The food was delicious, the wine was very nice and the services exemplary."

Cons:

  • "The beef was a bit too chewy for me, the red cabbage overstewed."
  • "The potatoes seemed like they had been hanging around for a couple of hours or so after cooking and just kept warm or re-heated making them a bit dried out."
  • "Food was odd for my palate."
  • "Overall, it was very much overpriced and nothing exquisite."
  • "The choux had the consistency of bread…"
  • "Very average food, certainly not Michelin star quality."
  • "Meat fatty and lacked flavour, roast potatoes lacked any colour or taste."

Value for Money

Pros:

  • "Prices are really reasonable given the quality and the experience."
  • "Pricey but well worth it would eat here more often if I could afford it."
  • "Saying this place is great value doesnt do it justice at all, 3 courses for 2 plus drinks for under 80 pounds for food as good as this speaks for itself."
  • "They also do a more reasonably priced ‘pub food menu’."
  • "The price is always a bit on the treat end for us, but always absolutely worth the money and never feels too expensive for what you get."
  • "The price tag on this will seem very reasonable especially to anybody visiting from London."
  • "For the quality of food, cooking and atmosphere, great value."

Cons:

  • "We could accept the prices a little easier if the experience was less rushed."
  • "It's charging top dollar & delivering mediocre so there's a lot to improve on."
  • "Overall, it was very much overpriced and nothing exquisite."
  • "Extortionate costs for some meals re; steak (£70 for two) so few options at normal pricing."
  • "Thought the food was good but very expensive for a roast £30 a head."
  • "£150 for 3 starters, 1 main, 1 dessert and cheese with a bottle of wine, some water and elderflower really is taking the Michael."
  • "For the money very, very, overpriced."

Ambiance & Setting

Pros:

  • "The venue has retained the charm of a pub, but lifted it way beyond 'pub grub'."
  • "We had a lovely meal here, arrived early and had a few cocktails which we enjoyed in the beautiful quiet garden with nice views."
  • "The surroundings are quite pleasant where (in summer) you will enjoy the view of the fields outside."
  • "Wonderful gastro pub set in well tended grounds with glorious views."
  • "The venue is superb, lovely country location and the building itself very well kept, stylish and comfortable interior."
  • "The setting is beautiful and the food is top notch."
  • "What an absolutely stunning dining area and immaculate garden with beautiful countryside views!"

Cons:

  • "Table was very small for four people as had to clear everything off to put more on."
  • "Despite a booking for two and a near empty restaurant when I arrived, we were seated on a tiny table."
  • "It's a small, wiggly old building but with wheelchair access."
  • "The place is a bit weird, a tent with underfloor heating and a great view but somehow the whole space has no soul."
  • "Restaurant (as opposed to bar area) cramped with view over the car park."
  • "Only thing that surprised me was the torn & stained carpet."
  • "There's a level of pretentious that this place attracts and that's a shame."

Thanks! Your review is awaiting moderation.