The Aqua Grand Cafe Reviews Summary

Category: Restaurant Bristol

Address: 153 Whiteladies Rd, Redland, Bristol BS8 2RF, United Kingdom

Phone: +441179733314

Rating: 4.3
based on 130 reviews.

Food Quality

Pros:

  • "The burger was amazing, really tender, juicy and tasty."
  • "Tried seafood linguine and that was excellent."
  • "The spicy prawn starter was a delight and the steak I had for main was cooked perfectly."
  • "Food was excellent, and Aqua were very accommodating to different dietary requirements."
  • "Delicious roast rack of pork and all the trimmings, good wine selection and a superb brownie."
  • "Portion sizes are insane, quality of the food was amazing and incredible value."
  • "The steak was cooked to perfection and was so tender, whilst the lamb was very generous in size and full of flavour!"

Cons:

  • "Food was poor. Scallop starter was tiny... Main of seafood linguine also poor, pretty tasteless."
  • "The food was overdone / almost burnt and tiny portions compared to the sizing before."
  • "The Cod was very over cooked."
  • "Probably the worst meal I have had for the money charged."
  • "The portions were small and the food nothing special."
  • "The food was bland, dry, uninspired and tepid."
  • "Tiny scallops for £13."

Service

Pros:

  • "Professional and polite staff."
  • "The staff were super lovely, we were served by a blonde lady who was amazing."
  • "Really nice manager with short blonde hair. Very friendly and had a good chat."
  • "The staff were very friendly and attentive. Our drinks were always topped up and the food was really delicious!"
  • "Extraordinarily well looked after by the fantastic Ellie and the rest of the team."
  • "The staff was exceptional, the food was even more exceptional and we would not hesitate to return."
  • "The staff service was amazing and we were made to feel really special."

Cons:

  • "Very disappointing. The restaurant ran out of basic pizza products and olives and some chicken dishes as it was the day after Valentine's Day."
  • "Near the end of our meal the waitresses started to clear our table and take away the food that we still wanted to eat."
  • "The wait for the food was very, very long."
  • "Had to wait over an hour for main meals, the meals didn't come out of the kitchen at the same time."
  • "However the biggest problem of all was the managers arrogant attitude."
  • "Booked for 8 p.m for 5 people. It's 10 past 9, we're still not served."
  • "As i presented my voucher he refused to accept it, he said 'this must be a printed copy' despite the fact that the previous member of staff who had now gone home said it was fine."

Ambience

Pros:

  • "It is very clean and well organized."
  • "The bar area is so pretty."
  • "Great atmosphere."
  • "There’s pavement outdoor seating..Comfy chairs.."
  • "Sat outside in the sun after and a very pleasant server gave us water (not requested) as he didn’t want us to become dehydrated."
  • "We stayed for around 3 hours because the atmosphere was also incredibly pleasant."
  • "Large space with outdoor seating."

Cons:

  • "To summarise this review, if you want to go to a restaurant following the government guidelines on Coronavirus then Aqua is not the place to go at the moment."
  • "However, the waiting staff were not wearing masks and seemed to be making no efforts to socially distance."
  • "The restaurant staff were not following social distancing rules either, and there were no masks being used."
  • "When the waiters or other customers walked between our tables they would be within about 10cm of each of us."
  • "The one downside was that electricians were working on the lighting alongside our table."
  • "I did not feel welcome in this space, essentially left with little service throughout."
  • "Too many staff being efficient they weren’t very efficient."

Value

Pros:

  • "All very reasonable, especially for the quality."
  • "Prices are reasonable and staff are really friendly and provide great customer service!"
  • "It's pricey, but not extortionately so."
  • "The food is really tasty."
  • "Amazing quality food which is extremely well priced for the standard."
  • "Good food and value for money."
  • "Found the food to be really good and very well priced."

Cons:

  • "Many foods on the menu were off (to save food waste) which means a very limited menu."
  • "Not too bad food but expensive."
  • "The quality of the food was expensive for what you get."
  • "Incredibly out of price."
  • "Given that it's pretty pricey, this isn't really good enough."
  • "Bill wasn't exactly cheap either as we paid £110 for two people."
  • "We got charged full price for cocktails even though there was meant to be an offer."

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