Red Rose Bowl Reviews Summary

Value

Pros:

• "However - its very cheap compared to Hollywood bowl etc."
• "We paid 30£ for an hour of bowling which I consider as fair price."
• "Wonderfully good value during the week."
• "Bowling always have great deals during the week and weekends for everyone."
• "2 games for £5 is excellent value"
• "Prices are reasonable, with concessions available."
• "£30 for a family of 6 for 1 hour of bowling. A real honest bargain."

Cons:

• "The lanes were in poor condition and the drinks were expensive and tasted bad."
• "What to say, it looks old and cheap. But it's really pricey."
• "Quite pricey for what it is."
• "The food is very expensive, it gets ready very slowly."
• "Could lower some of the arcade prices but apart from that worth the cost and the price for bowling."

Staff and Service

Pros:

• "Went there as a huge group, staff were extremely friendly and helpful."
• "Staff are very helpful."
• "All the staff are really friendly (one is gorgeous ha ha)."
• "Nathan was really friendly and customer service was on point."
• "Great customer service Claire done everything she could to make our visit fantastic would definitely recommend."
• "Staff very friendly, helped me feel normal, no awkward request for concession."
• "Staff were extremely friendly, professional and helpful."

Cons:

• "Not enough staff for how busy they were."
• "staff seemed to be constantly on cigarette breaks so we stood waiting for help when we needed it for a long time."
• "The staff then proceeded to rudely mock us."
• "The bar/kitchen staff are useless."
• "Some of the staff don't have a clue what they are doing but that's a simple training issue."
• "Also staff poorly trainined regarding offers and how they work."
• "Poor service. Had to wait over 15mins to have the lane cleaned due to drinks spillage."

Facilities and Equipment

Pros:

• "the refurbishment is really nice."
• "The owner outlined some of the plans he has for Rock and Bowl which all sounds very promising."
• "Fantastic visit. We play bowling and snooker. Kids enjoy. Peaceful environment."
• "Great value bowling and brand new lanes."
• "Refurnished since I was last in, plenty of lanes for many people to bowl at once."
• "The bowling ally also has pool tables and arcade games as well to keep people who don't want to bowl entertained."
• "The bowling alley was notably cleaner, brighter and generally a much more inviting environment than last time I had visited."

Cons:

• "Been here couple of times and every time there is some sort of a fault with the bowling alley."
• "I was disappointed with the upkeep of this place."
• "Equipment kept failing."
• "Every turn, either one pin was knocked down by itself, or a pin was missing, or the barriers were playing up, or your turn would just randomly reset."
• "Total balls. Had to change Lane 3 times, and they broke 4 times."
• "Our lane was not working properly but did nothing about it."
• "The furniture is grubby, the bowling lanes are uneven, the bowling machine kept breaking and the bowling balls have chips in them making them uneven."

Cleanliness and Maintenance

Pros:

• "The building was well maintained and clean."
• "Since it's refurb, Red Rose Bowl has become very nice looking."
• "It is reasonably clean and tidy."
• "Today its clean, tidy and seems the staff and owner have put alot of effort in to pulling the standards up."

Cons:

• "I will never return here again it's also very dirty and out dated."
• "Facilities now growing a little tired."
• "Smells of pure damp when you walk through the front door."
• "NEEDS A BLOODY GOOD CLEAN EVERYWHERE ITS FILTHY AND IT STINKS."
• "The hygiene in the toilet was disgusting."
• "The whole place is still in the 90s (best decade ever) and the equipment is worn and tired."
• "It's a bit grotty and it needs a good clean."

Atmosphere and Experience

Pros:

• "Really good place for a laugh and wind down."
• "Great value! Friendly Staff! Fun amusement arcade!"
• "Best bowling alley ever and lovely service."
• "Would go again and recommend the experience and staff highly !!"
• "Excellent place for a family night out."
• "Loved the DJ and Karaoke presentation- They very kindly put your songs on request !!"
• "Great family friendly venue that provides excellent entertainment for a low cost."

Cons:

• "For now we shall be going elsewhere."
• "Very run down building is all I can say."
• "If, like no one you want to go to an establishment and have rude crowds if people standing around you, then this place is perfect for you."
• "Rammed people in. Our lane was not working properly but did nothing about it. Very disappointed."
• "We came out feeling as if we needed a wash."
• "The atmosphere is pleasant."
• "Noise, noise, noise. Motorbikes at all hours of the day."