Address: Tungate Rd, North Walsham, NR28 0JQ, United Kingdom
Phone: +441692407793
Rating: 4.3
based on 133 reviews.
Staff Service and Attitude
Pros:
"The staff were brilliant allowing us to decorate a table and bring a birthday cake, and surprising our daughter with stomper!!!"
"Staff are excellent too. Very friendly and helpful waitresses."
"The server was polite, friendly and efficient."
"Lady on the counter very obliging ensuring our grandson happy."
"The staff were extremely helpful and kind."
"Following a delay in coaches to collect our pupils who were on a residential trip, Anne-Marie kept the bowling alley open to allow our pupils the full session of bowling."
"Staff friendly enough which is hard to find in places now."
"The staff that day (Sunday) worked hard doing table service for meals and drinks."
Cons:
"Found it hard to organise as you have to book times for both gave ourselves an hour and half to play one game of bowling and eat before our play session but staff took too long to seat us at dinner."
"Mentioned this to the man in charge and all he wanted to do was argue that it tasted how it should."
"We were put on lane 2 obviously straight after another group because there were dirty glasses almost covering all of the table."
"The younger staff are a little 'clueless' and lack some interpersonal skills."
"Waited to be seated for food but although it wasn't busy, nobody came. Did not get served."
"We paid for soft play and they said that we could use after bowling. They didn’t tell us until after that the soft play was shut and refused to refund."
"Very unimpressed with the customer service. If you don't like working there why not get a job elsewhere rather than taking out your displeasure on the potential customer."
"Staff very rude, not helpful, bowling machine broke several times and I was swore at by one of the staff members, very rude people never will I go here again!!"
Food Quality and Portion Size
Pros:
"The food was really good and I was shocked at the size of the portions."
"We had dinner after, very tasty food, reduced one portion of fries."
"Great food but OMG the portion sizes are like.nothing I've seen before."
"Fantastic food and loads and loads of it. Proper American sizes IYKWIM!"
"The best onion rings we have ever had."
"Very tasty food, good atmosphere and helpful, friendly waitresses."
"Food was delicious, so much better than I had thought it might be."
"The food is good too although the portions are huge. I had a kingpin burger....a burger with peanut butter?"
Cons:
"The admission price was very reasonable, but I felt the food was a bit pricey."
"A little slow with service."
"Not great value at £7.50 (adults) £6.50 (children) for the bowling - soft play was extra/separate."
"Drinks were a bit pricey. £5 for a cup of tea and a hot chocolate!"
"Please reduce the amount of chips you serve with main meal!! So off putting and such a waste of food!"
"Meals weren't very hot and the burger buns were stale."
"Bowling is reasonable. The food was diabolical. The lane bite menu was of extremely poor quality.and outrageously expensive."
"We waited for an hour and a half for our food which was pretty mediocre when it finally arrived."
Atmosphere and Environment
Pros:
"Nice visit to the soft play and dine today, it wasn’t too busy but the kids loved it."
"This fun center is in England and was a great way to celebrate my daughter's 8th birthday."
"The atmosphere was nice, and the offering of bowling, pool and air hockey was good."
"Great place with lots to do for kids of all ages."
"The bowling alley were very good and was great fun for the large group of us."
"Took our grandson to a birthday party here at the indoor play centre today, he had a great time."
"Fantastic couple of hours with the grandchildren here yesterday. The food was served lovely and hot and very well presented."
"Very enjoyable. Bowling was fun food is fairly priced and yummy."
Cons:
"Was extremely busy so therefore very noisy."
"The weather wasn't great, so the outdoor area was closed, but overall it was good."
"Only critique is that it needs a member of staff to watch over the different aged areas."
"If you are looking for a quiet place to eat then this is not for you."
"The American themed diner coupled with a ten pin bowling alley makes it a tad noisy."
"Only downside for us was the music is played quite loudly, great for bowling maybe, but not easy to enjoy a conversation while having a meal!"
"As with most of these bowling places, the music is unbearably loud and means everyone has to shout all the time."
"Went on Sunday and it was so busy! They just letting too many children in. You could hardly move."