288 Bar & Wok Reviews Summary

Category: Chinese restaurant

Address: 288 High St, Cheltenham, GL50 3HQ, United Kingdom

Phone: +441242582346

Rating: 4.6
based on 135 reviews.

Food Quality

Pros:

  • "The food is fantastic and great portion sizes."
  • "Delicious food, big portion sizes and a very very welcome atmosphere."
  • "The food is consistently good, exceptional value, locally sourced wherever possible and served with care and attention."
  • "Literally the most amazing food in Cheltenham. The presentation is incredible and the quality is beyond amazing."
  • "Sometimes Chinese food can be heavy and greasy but the food here is light and fresh."
  • "The food is amazing, it even holds up as a takeaway really well."
  • "All dishes are so delicious, all starters and main dishes."

Cons:

  • "The food was poor. From 3 starters and 3 mains only 1 starter was okay."
  • "The ribs were tough, the satay chicken dry, the fried items were either soggy or burnt."
  • "The food was very salty."
  • "The crispy chilli beef was unlike anything I'd seen before. Absolutely foul looking, really dry."
  • "Food’s only ok and everything tasted over cooked."
  • "Our Singapore noodles which is a very simple dish were lacking in flavour and kick, and the chicken cashew nut dish was extremely bland and watery."
  • "Noodles were overcooked and the dish itself didn't have any flavour, it was watery and didn't have enough salt in it."

Service

Pros:

  • "The servers stay behind the white line and put all your food in that designated space too - a superb idea!"
  • "staff were friendly and helpful."
  • "The staff are friendly and helpful, they all go the extra mile!"
  • "Had a little chat with the lady who served me who was really nice and offered me a loyalty card to come back."
  • "The staff and the owner are so welcoming and so polite, honestly the best experience in a food place I've had in Cheltenham."
  • "The staff are very accommodating and eager to please and have felt very safe here since co-vid measures have been put in place."
  • "The service was quite good."

Cons:

  • "Marked down one star due to slow service."
  • "We had the keep trying to get the staffs attention however they were very polite."
  • "It was terrible, i had what was recommended by the staff, it was dry pork meat, unevenly cooked and rubbery."
  • "Sadly when I queried this when paying my bill I was scoffed at and told 'that sounds about right'."
  • "Our jug of water that she said she would bring to us never came."
  • "The service is poor, constantly left waiting to order."
  • "The service was pretty slow considering it was a Tuesday night."

Value

Pros:

  • "Good value & generous portions."
  • "Amazing food for really good price, real value for money."
  • "Excellent food for very little money."
  • "Unpretentious good quality and good value food."
  • "Price is alright."
  • "Great price."
  • "Value for money is good."

Cons:

  • "Feels expensive for what it is."
  • "The wine was not good."
  • "takeaways are the same price as eating in and the portions are smaller."
  • "The cost of an average meal is very fair at around £10.00 + drinks."
  • "Ordered 3 starters assuming they were part of the 3 for £10 deal and told when paying that there’s an asterisk next to the dishes which are included - you can’t see the asterisk when using your mobile to look at the menu!!!!!!!!!! So ridiculous."
  • "We left very unsatisfied and disappointed having spent a considerable amount for an ‘affordable’ restaurant."
  • "However on the last 2 takeaway orders I’ve had the spice level has not been at the requested level."

Atmosphere

Pros:

  • "The atmosphere is great, and easy to hear what people are saying."
  • "It's nice they've not gone the usual route with the decoration - it's casual, with long tables and a social atmosphere."
  • "Great place for dates and for groups! Has a lively atmosphere and very friendly staff."
  • "lovely staff, good atmosphere."
  • "There's a really good atmosphere here."
  • "Brilliant place, super-friendly atmosphere, amazingly tasty food."
  • "Casual dining, always friendly staff, I’ve tried ALOT of the dishes and they are always delicious."

Cons:

  • "The 'school dinners' style bench seating means your party may end up sharing a table with total strangers."
  • "Biggest negative is that bathrooms more reminiscent of rural China than downtown Toyko."
  • "Obviously designed as a fast turnaround place as the seating was just basic benches which get uncomfortable pretty quickly."
  • "The seats are uncomfortable."
  • "Gets quite busy."
  • "Otherwise good service. Will not be returning."
  • "I nearly vomited due to the smell."

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