Barnbow Reviews Summary

Food Quality

Pros:

• "The food was great!!( I ate far too much but that's the point of unlimited right?)"
• "Food was fresh and plenty of choice, meat was well cooked and beef was pink, great taste."
• "Absolutely beautiful carvery today. We've had many here over the years but today I had the best I've ever had there."
• "The food was hot, fresh, and enjoyable and the brownie was to die for!"
• "The burger and fish and chips we ordered all looked and tasted great."
• "The food was ideal for the price but could of been a little better prepared."
• "Great value meal offers on certain days. We visited Monday when it's 2-for-1 on pizzas and burgers."
• "The food was very good and tasty especially the roast potatoes."

Cons:

• "The toilets were rank and smelled really bad. The customers were not desirable."
• "The only downside to day was holes to roadway to access the car park and car park itself."
• "The size of the venue and friendliness of bar staff. The food was lovely, the price was reasonable."
• "food was ok. the public area were generally clean and tidy..the staff seemed easily confused."
• "The food was disgusting the pizza base was that thin you could nearly see through it and the topping was very poor."
• "The meat very dry & smallest portions we have ever had. Vegetables looked as if they had been out for hours & not very warm."
• "The burgers were horrendous, they looked incredibly cheap. I know it is 'pub food' but most other pubs I go to, produce good burgers."
• "The food was cold, we were told we could have a refund or they could warm it up."

Service

Pros:

• "Service was friendly, professional and quick."
• "Staff were very attentive. Couldn't have asked for more friendly and helpful people."
• "We had absolutely fantastic service by Sue very helpful and friendly!"
• "The service from the start to finish was brilliant, Evie was brilliant from the start."
• "The service was excellent - Nicole was very hospitable and delivered exceptional customer service."
• "Served by a very professional gent in a checkered shirt. Service was lovely and everything was perfect."
• "The staff are all great and it's nice and clean inside."
• "Staff are all friendly and attentive. I attend poker nights and quiz nights when I can and they are expertly ran."

Cons:

• "The toilets were rank and smelled really bad. The customers were not desirable."
• "Bar staff fine but staff at carvery need a few lessons in manners and learn a few social skills."
• "Very disappointing experience. Over the past two occasions. The first time the orders were wrong."
• "Waited around at the carvery counter for around 10 minutes to be served."
• "The member of staff was really rude and bad manners towards my husband."
• "The porters seemed so unbothered, finding amusement in it."
• "Waited ages to be seated, staff were too busy talking to notice. Found our own table after also waiting at the bar."
• "The kitchen staff so very very rude. Meant to feel it was just too much trouble."

Value for Money

Pros:

• "All in all it cost less than a tenner for everything."
• "Great value breakfast. Good quality food and able to serve yourself as much as you like."
• "£9.99 for Sunday carvery, for meats, turkey, beef, gammon and pork. Very tasty."
• "Great value pub grub at a reasonable price."
• "Excellent value meal offers on certain days. We visited Monday when it's 2-for-1 on pizzas and burgers."
• "Had a really nice meal today but when I asked for Salad Cream was told they don't have any."
• "Great value for money. Will definitely be going back."
• "Went with a Groupon voucher for 2 adults and 1 child. To have 2 courses meal each."

Cons:

• "Kids meals are a bit pricey for what they are, I suggest getting an adult meal and sharing it between 2 or 3 children."
• "To be told it would be £28 for the food only. Bearing in mind that we had paid that for the Voucher. So we'd be paying twice for our meal."
• "Usually a great place. Went for the 2-4-1 pizza night only they didn’t have any pizza we wanted, only veg option."
• "The food was disgusting the pizza base was that thin you could nearly see through it and the topping was very poor."
• "The member of staff was really rude and bad manners towards my husband. He told her to cancel the order. As we have already paid."
• "The offered to make us x3 chicken breasts but told us we could not have any of the ham or turkey that was left drying out under the lights."
• "It wasn't bad - not a lot of food available when we went, but what they did have was nice."
• "We arrived and were treated with excellent service. Our barmaid Bex was funny, with great customer service."

Ambience and Cleanliness

Pros:

• "Tables were clean and the whole place looked good."
• "Dog friendly and always cleaned."
• "We may have gone at an odd time. But there were only 2/4 roasts on the carvery. Food was decent."
• "Lovely pub, CLEAN, LOVELY STAFF, (nothing was too much trouble whatsoever)."
• "The atmosphere was brilliant, drinks were flowing (at reasonable prices too!)"
• "Food was decent. And kid/family friendly. nice staff with a good atmosphere."
• "Lovely pint, served by Wes and great food brought to us by the fabulous Sue."
• "I have no idea what as happened to this place. Very clean and tidy, friendly staff."

Cons:

• "The toilets were rank and smelled really bad."
• "The benches outside have sticky stuff all over them and there wasn't a good variety for the carvery."
• "My daughter and husband arrived and were served by amazing bar staff, the carvery they received was over par."
• "Went in to have Sunday carvary. When we got to the food counter the men that were carving the meat were dishing up burnt fatty beef."
• "We visited and she couldn't of been any more helpful, efficient, pleasant and a real hard working individual."
• "The whole place looks tired. Other Stonehouse restaurants much better and cheaper."
• "The food was cold, we were told we could have a refund or they could warm it up, very disappointing, won’t be going again."
• "The kitchen staff so very very rude. Meant to feel it was just too much trouble. Asked for apple sauce and was told they were too busy."