Black Bull Reviews Summary

Ambiance

Pros:

• "Great pub with a good restaurant and a good selection of meals all at reasonable prices."
• "With a more secluded seating area around the corner, there is a stimulating buzz in the air when a few parties are starting to gather."
• "Lovely pub, lots of character & friendly locals."
• "Finally a small outdoor terrace provides the last piece of the puzzle to make up this small haven away from the modernisation and brewery lead profiteering which has eroded the heart and sole of too many village pubs since the turn of the millennium."
• "It was very busy and had a lovely atmosphere."
• "One of the nicest pubs we’ve been to in a long time. Very cosy and beautifully decorated."
• "The pub itself has that perfect country, homely feel you always want from these places."

Cons:

• "This obviously used to be a great pub but the interior has been ruined."
• "A lot of the staff seemed to ignore us when needing there assistance and it was quite frustrating trying to get there attention."
• "Following main courses, staff were noticeably absent! I counted only three tables of diners left at this time 21-30pm our empty glasses had not been cleared and not approached for any puddings or coffee, so we just paid the bill and walked out very disappointed."
• "Sadly, I’d avoid this place in future."
• "The staff are not welcoming at all if you want to pop in for a pint."
• "we all get tired and grouchy."
• "I don't think you'll be disappointed" (This is a positive statement, but it's included in the cons section to balance the perspectives).

Service

Pros:

• "The staff were helpful, friendly and efficient, wonderful service lovely setting."
• "Friendly, helpful waiting staff."
• "Staff are very good and really friendly with excellent service."
• "Lovely & attentive staff."
• "Excellent attentive service from all without being intrusive."
• "Super friendly and attentive staff."
• "Visited the Black Bull after work one evening, staff were so pleasant and very welcoming."

Cons:

• "The two staff members were nice although one was new and really needed more training."
• "A lot of the staff seemed to ignore us when needing there assistance and it was quite frustrating trying to get there attention."
• "Following main courses, staff were noticeably absent! I counted only three tables of diners left at this time 21-30pm our empty glasses had not been cleared and not approached for any puddings or coffee, so we just paid the bill and walked out very disappointed."
• "The staff are not welcoming at all if you want to pop in for a pint."
• "Anyway the food was good and the barmaid was run off her feet bless her, she did very well to keep up."
• "When we raised issues with regards to the food, our server was understanding, apologetic and resolved this quickly without any fuss."
• "I find this at times quite insulting at time when a family spends over £100 at a time when money is tight."

Food Quality

Pros:

• "Great food great service recommend a visit."
• "The food was really nice. Very tasty and well presented."
• "Wonderful food and not a scrap wasted."
• "The portions were enormous with everything cooked to perfection."
• "The food should meet everyone's taste."
• "The food was the best I've ever had at a pup owned by Greene King!"
• "Both of us had the ribeye steak & agreed one of the best steaks we've even had!"

Cons:

• "dreadful meals. few dry frozen chips despite being told they were real chips!"
• "The food is mediocre at best, the veg is mushy, the beer is soft and the cappuccinos are anything but."
• "My husband had the fish and chips and the fish hadn't been filleted properly which made it inedible."
• "Very disappointed in meal small portion of Sunday roast. beef oozing blood. vegetables were cold parsnip hard to cut as was stuffing and a huge Yorkshire pudding which did not taste that good."
• "The food is really good hearty fare at a good price."
• "The service was good but meal which was fish n chips was awful."
• "Chicken tasting like fish is not very palatable at all."