Wynnstay Arms, Ruabon Reviews Summary

Category: Pub Wrexham

Address: High St, Ruabon, Wrexham LL14 6BL, United Kingdom

Phone: +441978822187

Rating: 4.3
based on 169 reviews.

Staff Service

Pros:

  • "Firstly, the staff were excellent and friendly."
  • "The staff were very helpful and friendly."
  • "Staff were amazing. Bar staff and waiting on staff one well nit team there."
  • "The Staff were excellent - attentive and delightful."
  • "Most of all we would wish to highlight the work of the staff: they were friendly, helpful, cheerful, and could not have made us more welcome."
  • "Polite, professional, attentive & helpful staff."
  • "The staff where really kind and friendly mature lad was very kind and happy to help."

Cons:

  • "member of staff was very rude."
  • "Some of the staff are a little unfriendly though, and there can be a few things on the menu that are out of stock."
  • "Service at bar diabolical staff ignore customers and have no idea of keeping track of who is to be served next."
  • "Blonde mature hostess with the eyebrows was very rude."
  • "Called to preorder food, what I assumed to be the manager was extremely curt and dismissive."
  • "Unfortunately when leaving we paid the bill and were served by a rude lady."
  • "It isn’t pleasant witnessing your mum being lectured by someone half her age."

Food Quality

Pros:

  • "The food was really good."
  • "Food excellent and generous portions."
  • "Food portions generous & food delicious."
  • "food is fantastic and reasonable."
  • "The meal was well cooked and piping hot."
  • "The food was great. We had an evening meal and breakfast in the morning."
  • "The food was amazing and very tasty."

Cons:

  • "The veg was a bit sparse."
  • "Issues with the main course, bacon not crispy as we had been assured it came like that on the BLT. Burnt ciabatta baps."
  • "The Scampi were like concrete chunks, and the Risotto was very salty and tasted burnt."
  • "Cold and dry food."
  • "The food is garbage, frozen chips were undercooked, everything bar the nachos just tasted like microwave rubbish."
  • "The food was so disappointing mine was cold everything peas were hard."
  • "Very disappointed my food arrived got it wrong then halfway brought cold soup no sweet chilli on side."

Accommodation

Pros:

  • "Beautiful rooms."
  • "Our room was clean. Bed very comfortable."
  • "The rooms are beautifully decorated and comfortable."
  • "Very comfortable bed."
  • "the honeymoon suite was fantastic"
  • "The room was decorated beautifully."
  • "The rooms themselves are stunning as you can see in the pictures."

Cons:

  • "The carpets themselves are disgusting on the landing."
  • "The only down side was the noise from the function room."
  • "The lovely bedroom was on the small side, the bed only a double and room very warm and couldn't open a window."
  • "Our room was a little cramped, especially the bathroom."
  • "The room was small and only one chair for two people."
  • "Our family room was situated directly over the bar which sounded like the tenants were sat in the room enjoying their festivities right up until half 11 that night."
  • "Not the best looking building on the outside and the interior is a little old"

Value for Money

Pros:

  • "Drinks are Cheap and always plenty of people in here."
  • "Prices reasonable."
  • "the menu has a good selection of food at good prices. Food was good too."
  • "Sandwiches were enormous and came with salad & a choice of soup or chips. Great value."
  • "Great selection of gin in the bar and reasonable pricing."
  • "A really nice place that serves good size portions and good quality food for the price."
  • "Overall a great experience. The price was very reasonable."

Cons:

  • "We booked for 80 people and were charged Β£7.95 +Β£1.00 extra for any teas or coffees drunk."
  • "By no means is it value for money. 40.40 I paid for 2 starters and 2 mains, unfortunately the quality of food doesn’t reflect the hefty prices here."
  • "Not the cheapest either!!"
  • "On 2 occasions we have had a large family get-together and at both occasion despite each family member paying their bill, we were told there are monies outstanding."
  • "Menu posted on line and in room info had been reduced, expected dishes had been deleted."
  • "Then it was sandwiches or a prepared curry or pizza, however there was adverts for cooked food outside, which was a shame."
  • "Mash potatoes were on the menu and they just gave us 2 small potatoes."

Ambiance & Decor

Pros:

  • "Cute, quiet little village. Lovely pub/hotel. Beautifully decorated."
  • "It's lovely, pretty inside."
  • "Plenty of car parking and large beer garden in a safe position from vehicles."
  • "Good power shower."
  • "And the staff are amazing 😊! A🌟 Highly recommend!"
  • "All round fantastic pub, would highly recommend."
  • "Wow what a transformation from Ugly duckling to a beautiful swan the decor is fantastic"

Cons:

  • "No real cider on."
  • "roast dinner was nice, but didn't wow me."
  • "Not a place to just go for a drink as there is no provision made for this type of customer, premises has been refurbished with the sale of meals being the priority."
  • "Service at bar diabolical staff ignore customers and have no idea of keeping track of who is to be served next."
  • "Probably wouldn't return, shame as building is lovely, just think food needs improvement."
  • "The double bed was actually two singles pushed together."
  • "The only thing I would say is that the heating was on the entire stay so we were absolutely boiling with it being on during the hot weather."

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