Hinderton Arms Reviews Summary

Category: Pub Neston

Address: Chester High Rd, Neston, CH64 7TA, United Kingdom

Phone: +441513361085

Rating: 4.3
based on 148 reviews.

Food Quality

Pros:

  • "Really fantastic food... At very reasonable prices, and good selection of options on the menu."
  • "Had the best time at The Hinderton Arms, all the food was so friendly and welcoming, Freyja was fab! The food was delicious and even stayed for dessert."
  • "Good pub food, decent sized portions and good value for money."
  • "The food was great."
  • "Fantastic sunday lunch. Large portions with home made roast potatoes, fresh veg and delicious Yorkshire puds."
  • "The food was delicious as always, I had the sea bass risotto .. gorgeous!"
  • "Food is very good."

Cons:

  • "Food was not good,children's dish fingers were deep fried and the cod tasted as if it had been fried twice."
  • "The food was just poor, badly cooked, Yorkshire pudding like leather, beef that was supposed to be rare but wasn't. Everything was overcooked and dry."
  • "Sirloin steak and pepper sauce, no mushrooms, no onions, no veg £20 tough as old boots stay in dont go."
  • "The onion loaf was burnt."
  • "The food was cold and not good quality."
  • "Hunters chicken was not the best. Chicken was like rubber."
  • "The food was of a very poor standard, the roast turkey dinner was just awful lukewarm, overcooked vegetables and overcooked roast potatoes which were hard and must have been cooked much earlier in the day."

Service

Pros:

  • "Thank you to Phoebe our waitress, excellent service & very polite."
  • "Staff are attentive, friendly and approachable."
  • "The staff were attentive and made sure we had everything we needed."
  • "Good table service and didn't have to wait to order food or drinks."
  • "The service was excellent by all staff."
  • "Staff were lovely and attentive and actually acknowledged my young grand-daughters, rather than ignoring them as the last lot did."
  • "The staff were so professional and customer service is excellent."

Cons:

  • "Girl behind the bar really couldn't be bothered to serve us."
  • "We were ignored for 5 minutes until I started to approach the waitress."
  • "The waitress walks past failing to acknowledge us and then comes over and asks have you booked we said no we were just looking to see if you have a free table for 2. She literally huffs in our faces roles her eyes like a child and says we are struggling today and then proceeds to walk off."
  • "Slow to serve even though there were not many guests."
  • "The waitress was ok but looked bored serving us not a smile on her face this visit was very disappointing."
  • "Service could have been a wee bit quicker, as we had to clear our table ourselves."
  • "Service was slow - drinks took an age to come to the table."

Atmosphere & Decor

Pros:

  • "Furniture was comfortable and decorations were lovely."
  • "Lovely atmosphere. Disabled Friendly."
  • "Lovely cosey pub lovely pub decor and great outside seating."
  • "The pub decor was great it definitely suited chef & brewer."
  • "Very welcoming spotlessly clean and everyone sat nice distance away from each other."
  • "Lovely cosy pub. The smell of the real fire on a cold, wet and windy day was very welcoming."
  • "Inside the restaurant is modern and welcoming."

Cons:

  • "One thing bothered me but it was silly really; one mirror in the back room wasn't facing right, needs rotating 90 degrees."
  • "The staff were not at all welcoming and there certainly wasn’t a festive ambience."
  • "Very much underwhelmed on this visit. Glasses weren't clean."
  • "The adults had the trio of roast, whilst the children has the childrens roast. Throughly enjoyable."
  • "Also had a meal in the restaurant, absolutely stunning, what a lovely place, thanks!"
  • "It's a nice cozy little place where the food is of a high standard."
  • "My Speciality Hunter's chicken was not so good and not cheap in comparison to the competition locally."

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