Arrowe Park Reviews Summary

Food Quality

Pros:

• "The food is delicious."
• "Always love a hungry horse! Affordable and good food! Especially with an NHS discount 😊"
• "Food was lovely!"
• "Food was great."
• "Food was absolutely gorgeous and pub was very clean."
• "Food here is fantastic."
• "The food the public house was spotless the food was wonderful tasty kept on coming fresh and set well."

Cons:

• "Meal was missing half its components chips replaced with fries that came cold no checks backs to make sure everything was ok service was awful and they were very understaffed on the bar all round terrible visit."
• "'Double bacon cheeseburger' was dry, lacked cheese and had virtually no bacon on it."
• "Terrible food! Absolutely awful! No cutlery, sauces, nothing! The food is abysmal."
• "The chicken was a small chicken breast that was quite rubbery."
• "Hated the meal macaroni cheese it was awful."
• "Food was dreadful, service was poor and most staff looked like they didn’t want to be there."
• "The food tasted off, we had ordered a steak to which it tasted like dish water."

Service

Pros:

• "Brilliant service, seen Friday, operated on, on Sunday."
• "The care and compassion ward 18 and ward 23 gave my grandparents was amazing."
• "The staff very attentive. always happy.smiling. nothing was too much."
• "Every member of staff were friendly and helpful and really made our day enjoyable."
• "Staff were warm friendly and very efficient."
• "Staff are super friendly and helpful."
• "The staff were very professional and attentive."

Cons:

• "A bit scruffy with a distinct lack of customer care."
• "Thoroughly disappointed at some members of staff. Very rude and to be perfectly honest very discriminatory!"
• "Went there today and witnessed appalling behaviour by the staff one of them was shouting at some customers extremely loudly."
• "Absolutely abysmal service, one of the staff accused me of throwing things to justify kicking me out."
• "Probably the worst staff ever manager was very very rude never will go again."
• "Some of the staff are rude."
• "The manager had zero people skills and didn't want us there."

Ambience and Cleanliness

Pros:

• "Inside has a family area and a separate 18yrs+ bar area."
• "Clean and immaculate toilet facilities."
• "Parking was easy and the whole place was clean."
• "Our First visit to the Arrapark pub Arrapark road in 20 years. it was bright clean very tidy."
• "Been here a few times recently. Food is great and the pub is spotless."
• "Good service. Everywhere was clean."
• "Still a nice place, open plan traditional type pub with contemporary comfortable seating inside."

Cons:

• "Toilets dirty. They didn't flush. Hand dryer broke. Floor very sticky."
• "Whilst waiting for our food to arrive we could all smell cigarette smoke."
• "Only negative is the lighting and ambience, quite dark and underwhelming."
• "Didn't like the interior inside felt cold and dark and miserable."
• "No adult only place enforced, even though it's supposed to be. Music too loud at night."
• "The mushrooms tasted off and like dishwater."
• "Upon entry we saw a 5 star hygiene rating which was a good start but it went downhill from there."

Facilities and Accessibility

Pros:

• "Outdoor seating front and back."
• "Really nice place child friendly and seating is varied."
• "Tables were comfortable and clean."
• "We were given a nice area of the pub, set back from main pub area, which was big enough for our 20+ guests."
• "The room is a good size with a bar and dance floor."
• "Medium car park to the rear."
• "Multiple TVs showing sport etc."

Cons:

• "Took my 3 year old into here and they do not have cutlery for small children only adult size."
• "The Function room is up some stairs and has no lift so just be aware of that."
• "The child's roast dinner did not come with roast potatoes."
• "Food was okay (ish) ruined by the fact you have to be 18 to play pool."
• "4 people celebrating a birthday... We were refused because we hadn't bought the cake from the pub."
• "I was a bit cold as all the doors were wide open so not the warm cosy atmosphere I would have preferred."
• "Waited for 22 minutes at the bar to be served by which time my table was occupied."