Donkey Creek Farm Caravan Park Reviews Summary

Category: Holiday park Preston

Address: Naze Ln E, Freckleton, Preston PR4 1RA, United Kingdom

Phone: +441772631323

Rating: 4.9
based on 242 reviews.

Cleanliness and Maintenance

Pros:

  • "Cleanliness of site and excellent amenities."
  • "Toilets and showers were first class in cleanliness."
  • "Exceptional cleanliness of facilities and well laid out site."
  • "The cleanliness of the site, the showers and toilets are spotless."
  • "Fantastic site exceptional spacing between pitches. Toilet blocks immaculate."
  • "Facilities were fabulous, especially utility room. Clean toilet block."
  • "Facilities spotless. Really accommodating, friendly staff."
  • "Modern & clean toilet block, good sized pitches with water & waste."

Cons:

  • "Facilities block that was always exceptionally clean, the warm, friendly, knowledgable and personable reception personnel."
  • "Gravel on the pitches were too big making it hard for my dogs to walk on, they were hobbling."
  • "Wifi poor on the Saturday night when the site was busy…. Buffering ++"
  • "Dog field was appalling. A quagmire is not an exaggeration!!"
  • "Electricity dropping out in the middle of the night switching my fridge off!"
  • "Toilet block is spotless although my husband did complain of the smell in the mens on a Sunday morning and that there’s only 2 male toilets."
  • "The gravel on the pitch required some effort getting tent/awning pegs in so take a mallet but very good for drainage."
  • "The facilities block that was always exceptionally clean, the warm, friendly, knowledgable and personable reception personnel."

Location and Accessibility

Pros:

  • "Great location to the little village which had a couple of pubs."
  • "Very good location for Blackpool site seeing."
  • "Walking distance to village centre."
  • "Fantastic location for Lytham, St Anne's and Blackpool."
  • "A short direct drive into Lytham."
  • "Location good short walk to tiny village."
  • "We've stayed at Donkey's Creek a few times now and love it, especially midweek when it's at its quietest."
  • "Fantastic camp site for caravans and motorhomes.the pitches are super size and fully serviced fresh water and waste."

Cons:

  • "The campsite was the nicest we have been to so far. Great showers/toilets, very clean and two hairdryers."
  • "As we love to walk for miles, it wasn’t the best for walking routes but this isn’t a downfall of the site."
  • "Busy road surrounding the site. White buses constantly rumbling down these roads."
  • "Nowhere to take dogs for a walk really as there is just one narrow pavement outside the site."
  • "There were two pitches near us (obviously friends) that had 5 dogs between them that barked frequently."
  • "Noisy guests till past midnight thankfully arrived on our last night."
  • "There's a field for on-lead dog exercise, and a small off-lead area."
  • "Quiet site, nicely laid out, good sized fully serviced pitches, clean facilities."

Staff and Service

Pros:

  • "The owners was very helpful as we had got caught him heavy traffic."
  • "Excellent reception very informative and helpful and shop very well stocked."
  • "Friendly & helpful staff recommended a good pub The Ship Inn nearby only 10 minutes walk."
  • "Very easy and efficient booking with great instructions."
  • "Staff friendly and helpful. Space between the pitches."
  • "Receptionist very friendly and helpful."
  • "We have a seasonal pitch here. It's a brilliant place. The staff are all amazing and helpful."
  • "The staff who run the site/the shop were so lovely and really helpful."

Cons:

  • "Shocking customer service. Due to arrive today for 2 nights but both husband and myself had tested positive to Covid."
  • "Thought we would do the right thing and reschedule. Was informed there would be a £30 admin fee!!!"
  • "Donkey Creek proprietors would rather you say nothing and possibly infect all guests and staff than offer another date."
  • "We only paid £53 for the weekend. Such a shame as possibly would have been regular users of the campsite. Pure GREED and no morals!!"
  • "Welfare facilities, toilets/ showers are very very clean. Laundrette, family back room. Nice little shop. Site well kept."
  • "Site warden thinks he is a policeman! He told someone off who was 10 minutes away from the leaving time for not being ready."
  • "The owners were very friendly and couldn't do enough for you. The site was immaculate."
  • "The campsite was very nice, clean and the vibe was very chilled. The owners were really friendly and helpful."

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