Address: Hurst Ln, Owslebury, Winchester SO21 1EZ, United Kingdom
Phone: +441962777547
Rating: 4.4
based on 857 reviews.
Staff and Service
Pros:
"The staff and the owner are so friendly and accommodating."
"All the staff were brilliant but she went out of her way to be helpful, say Hi, engage with the kids."
"Very friendly staff... there's a dedicated area, with play equipment, and plenty of benches to sit on whilst watching."
"Staff were so friendly, helpful and the site so clean."
"Friendly and helpful staff."
"The staff are all friendly and did everything to help when needed - including giving recommendations."
"The staff were lovely and really helpful. In particular Luke and also Kyle."
Cons:
"Receptionist was very rude and showed no respect for clients."
"Restaurant was heavily understaffed for the amount of people staying over the weekend."
"Some of the staff were very helpful but quite a few of the staff seemed very stressed and unhelpful."
"Staff on arrival blunt and seemed stressed having not allocated camping pitches despite it being the check in time."
"Staff in restaurant were stressed and rude at times."
"The staff was so rude!"
"No staff on Sunday despite saying reception should be open."
Accommodation and Facilities
Pros:
"The whole area was beautiful and as it wasn’t too busy we were able to appreciate that."
"The pitches are very well, kept with lush green grass and the setting of the site is beautiful."
"We stayed in field 1 which was lovely and spacious."
"The site was quiet and peaceful at night, it wasn't overcrowded and everyone was respectful of each other's space."
"The toilet and shower facilities were so clean and in great condition."
"All the toilets and showers were clean and in great condition."
"The pitch sizes were amazing! So much space in front of the pitches for the kids to have a good run around."
Cons:
"Pitches were rather close together."
"The pitches are crammed in without any spacing between them or any hedges to give privacy."
"Electricity on our electric pitch didn’t work."
"Our pitch was double booked so for one night we had to share with a tent."
"The old toilet block was very dated and had very small toilet cubicles."
"The tent pitches were extremely muddy and needed time between customers for grounds to recover."
"The toilet and shower facilities could do with updating. Totally fine as they are but do look a bit tired."
Activities and Entertainment
Pros:
"On-Site Activities available including Rifle Shooting, Archery, Treetop adventure, Fishing (in the lake), Axe Throwing, Clay Pigeon Shooting and Quad Biking."
"Just got back from an amazing place to stay, we absolutely loved the fact that was a restaurant and bar on site as well as all the activities."
"There was lots of stuff for the kids to do."
"The site is fantastic there are lots of activities for all ages."
"The activists on site was brilliant the kids loved the tree topper experience."
"The entertainment was amazing. We played music bingo which the best bingo Iv ever played."
"Loved the activities, we did Archery, Treetop Climb, Quad Biking, Axe Throwing and Air Rifles."
Cons:
"The activites the other kids did didn't have good feedback as they said it was a lot of standing about doing nothing whilst waiting for others to have their turn."
"Shame that the kids only got a couple of goes on the quad bikes."
"Also we relied on pizza night but were told before 8pm they had stopped serving as had been so manic (should have continued til 9)."
"Some activities a bit pricey- could do with camping discount like 10% off or some benefits for staying."
"Some of the activities were not available on the days we were there, which meant there wasn’t very much for the teenagers to do."
"Some activities were closed due to wind, and then the inside activities were fully booked."
"Axe throwing. Way too many people in the group, took too long, lots of waiting around."
Food and Dining
Pros:
"The food and drinks was fairly priced."
"Restaurant was a great atmosphere too and the food was decent."
"The food in the restaurant is really tasty and good value for money."
"The restaurant served delicious food and the entertainment in the evening was brilliant!"
"Food in the restaurant was fantastic and quite reasonably priced."
"The restaurant serves some lovely food, the whole family enjoyed their meal along with the live music."
"The food is out of this world and really reasonably priced."
Cons:
"Pizza ovens couldn’t cope with order numbers as they were only lighting one oven."
"Food over priced I get the same meal at the farm house in totton for half the price."
"Having to pay extra for fishing when staying at the site."
"Mini golf a bit overpriced."
"However it was quite pricey for the play area and in the cafe."
"Price of activities was VERY expensive, especially as we paid to stay on site."
"The pizza place said it was going to be open on the Friday night and we had planned to eat there but when we got back Fridays date was wiped off the white bored and we were told no pizza."
Cleanliness and Maintenance
Pros:
"Staff were so friendly, helpful and the site so clean."
"Clean Site - Staff walking around site litter picking daily."
"Toilet and wash facilities very modern and clean."
"Clean and modern toilet, shower and wash up facilities."
"Toilets and showers good quality."
"Good showers, lots of hot water and kept as clean as possible."
"The toilets and showers were spotless and cleaned regularly."
Cons:
"We were kept up all night with people crunching over the path to get to the toilets."
"Ladies toilets unuseable, soaking wet and toilets covered in faeces."
"Facilities were always wet/dirty. Need to be cleaned more often."
"Showers were filthy, but was muddy and raining a lot."
"The toilets and showers were absolutely filthy."
"Showers filthy (and too hot), and you need to push the button every 15 seconds to get wet, toilets get serviced once per day and by evening are dirty and mostly free of toilet paper."
"Cleaning of the toilets and emptying of the bin next to the washing up station needed to be done more regularly."