The Farmers Arms Reviews Summary

Category: Pub Wirral

Address: 168 Hill Bark Rd, Frankby, Birkenhead, Wirral CH48 1NJ, United Kingdom

Phone: +441514588985

Rating: 4.0
based on 193 reviews.

Service

Pros:

  • "Thank you so much Adam, you made me feel very comfortable, your service was nothing but excellent."
  • "Well done to Freya and Maya on the bar."
  • "The staff were quick and polite, the music in the garden was really good."
  • "Took a seat outside at one of the freshly painted picnic tables, and a waiter came and took our order promptly."
  • "The staff where all great very polite and welcoming."
  • "Staff are absolutely lovely in there, really kind, helpful and cheery."
  • "The staff were very pleasant and attentive."

Cons:

  • "Had to wait over an hour for food, was just about to leave when they finally got it to us."
  • "They just seemed rushed off their feet and more bothered about the guests to the christening that they had on."
  • "Not once did a member of staff ask how our meals was and nobody came to tidy our table so we ended up doing that ourselves."
  • "Our food and drinks took a long time to arrive."
  • "Another staff was really miserable when she brought out our food."
  • "The service was slow despite how quiet it was and the two lads who were waiting on tables seemed more concerned with being on their phones or having banter than noticing we were trying to get their attention to make requests for drinks etc."
  • "After 20 minutes without service, I felt ignored."

Food Quality

Pros:

  • "Roast beef was superb as was our other meals."
  • "Dining area was warm, comfortable and inviting, with a great atmosphere."
  • "The food was lovely and we really like the dog friendly policy and the treats were a lovely touch."
  • "Well prepared and tasty food, with generous portions from a moderately upmarket, while traditional, pub menu."
  • "The food, all ordered from the tapas style 'small plates' section was fantastic - really good."
  • "Food was lovely, surf’n’turf, gammon and fish and chips. The Chips are epic, the fish huge."
  • "The food was excellent we had the Sunday roast one beef one lamb with Yorkshire pudding and seven vegetables plus roast potatoes absolutely delicious."

Cons:

  • "Dissapointed again by this once popular venue, food was terrible."
  • "Very poorly run very cold no heating, nasty lady behind the bar called Lucy, very dull and no atmosphere foods also gone down hill."
  • "The roast dinners was terrible, the veg was hard, we had 2 small spuds on a roast that was rock hard, not enough gravy and the carrot and turnip was for some reason spicy."
  • "The food came out and was a complete waste of money! I had a burger that was raw in the middle."
  • "Went for a sunday roast and the roast lamb was like old leather...worst sunday roast ever."
  • "The food wasn't great especially the fish and chips, fish was pale in colour and chips looked very brown and sloppy, we didn't complain at the time as we're were not in the mood for complaining."
  • "The food however was revolting. My sister ordered a wild mushroom pasta dish which was totally bland, very runny."

Ambience and Facilities

Pros:

  • "It's got the best garden in the Wirral with a high number of tables and a play area for kids."
  • "The venue is lovely and the outside area is really good with plenty of seating and space."
  • "A lovely outdoor area largely heated and undercover."
  • "The place is very well decorated and has the ambience of a friendly country pub."
  • "Lovely pub with a friendly atmosphere."
  • "Nice and relaxed atmosphere on a Sunday with live music outside."
  • "Absolutely lovely place, great food, fab range of drinks, large outdoor seating area with a very nice play area for children."

Cons:

  • "Very poorly run very cold no heating, nasty lady behind the bar called Lucy, very dull and no atmosphere foods also gone down hill."
  • "Looked ok from the outside but inside was awful. Very run down and dirty."
  • "The actual, refurb, sadly very dark inside so much that the lovely interior can hardly be enjoyed."
  • "All the seating in the outdoor area was wooden benches which were not comfortable."
  • "smell of dog dirt at the first table had to move."
  • "The noise of the music and customers shouting over the music, was unbearable."
  • "Music bass too loud, couldn't relax."

Value for Money

Pros:

  • "The food was amazing. It wasn't cheap, but it was worth it."
  • "Good value. Whilst not the cheapest, the quality will always satisfy here!"
  • "£40 well spent."
  • "Would highly recommend a visit."
  • "Always great service."
  • "Enjoyable evening great atmosphere, food and especially the beer excellent."
  • "The food was great and served piping hot (a first for me at a big function)."

Cons:

  • "Mediocre food for an extortionate price."
  • "Quite expensive for what you get."
  • "This place is massively overpriced when you can’t get a steak cooked medium properly."
  • "They charged £10 per person just to be able to then be jammed under one big gazebo without enough places to seat for everyone."
  • "The meals were expensive. Fish and chips nearly £13 and a pint of lager £4.80."
  • "The food and service was reasonably good but £3:50 for a Heineken 0.0 is totally unacceptable; as most pubs charge £2.20 or less our bill showing 3 bottles for £10.50 was a bit of a shock."
  • "Prices for what you get are a piss take."

Management and Staff

Pros:

  • "Update July 2022. Management has changed."
  • "young staff that seem to care about what they do and a very pleasant and energetic new manager."
  • "Since new management the staff are really nice and friendly."
  • "The new owners have turned it around in the short time they have owned it and it is now well worth a visit again."
  • "The team have done an amazing job reopening the farmers."
  • "Delightful staff and an excellent choice of beers makes it an easy choice."
  • "Staff very friendly and food outstanding!"

Cons:

  • "Management dont listen to staff, pass messages on when needed or even take control of what is needed to be done."
  • "Absolutely appalled with the handling of my booking."
  • "Never have a seen more people walk away with booked tables as well as food being sent back to the kitchen."
  • "The staff appeared to be untrained and unprofessional."
  • "We would have expected the staff to know all the products very well, being the early days of a new start."
  • "Booked a large table a week in advanced for my dads birthday. They rang me 2 hours before arrival telling me by booking had clashed with an funeral."
  • "Sorry know it was busy but should have coped it was all down to management if there was one."

Safety and Cleanliness

Pros:

  • "Ample parking and wheelchair access is available."
  • "They really thought about the local animals for bonfire night we just wish more people would do the same."
  • "The children's play area is excellent though."
  • "Beer garden has so many tables you're guaranteed a seat even in good weather."
  • "Nice when the sun is out."
  • "Fabulous place....nice and comfortable on the inside with a big beer garden outside."
  • "The overall location is quite rural and has a relaxed ambience."

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