GSN Immigration Reviews Summary

Communication

Pros:

• "We communicate through Skype."
• "Rahila spent ample time dealing with so many questions and concerns I had by replying my emails whatever time it was to walk me through the process and ensure that I understood what was expected of me."
• "Rahila...always replied to my emails or contacted me via phone."
• "We communicated through Skype calls (even on evenings and weekends) and emails."

Cons:

• "We had a few issues to begin with as I felt not enough feedback was being given as documents were being uploaded to be checked."

Customer Service

Pros:

• "They were kind to me. They helped me in every way."
• "Answered all our questions and when in doubt, they made sure to keep us calm and positive."
• "Thank you once again Mr. Shah, Nicholas and Liang for helping us out with my UK Fiancèe Visa and Spouse Visa!!! You're definitely worth the extra penny and would highly-recommend your service to other people seeking assistance for their visa application."
• "Our advisor Rahila was available practically at any time, helpful and very professional in every step of the process!"
• "Rahila is very ably assisted by Sussan Nabi who is very supportive and quick to respond."
• "They were very helpful and gave me advice on my particular case."
• "Very helpfull staff, especially Rahila Jamil."

Cons:

• "I went to them for some advice on my uncles application and they mislead me from day one."
• "I have complained to her and received a partial refund but I wouldn't recommend using GSN, it was far too much hassle and stress and I ended up doing so much of it myself."
• "DO NOT USE THEY MISLEAD YOU! THEY FAKE DOCUMENTS!"
• "They both were especially very rude and offensive."
• "They did not check over the documents properly missing key details vital to the application."
• "They have scammed me out of £375 for doing absolutely nothing."
• "Totally time waster,s Paid £350 advance to fill the application form for my son,s passport and after six months I am standing where i was."

Professionalism

Pros:

• "Rahila was always informed, friendly and forthcoming."
• "Our advisor Rahila was available at all times, helpful and very professional every step of the way!"
• "Ms. Liang has been absolutely brilliant and professional."
• "Very professional advisers and best service."
• "I have been dealing with GSN Immigration for the past few years now and I have always found them to be very professional and experts in this area of law."
• "The entire process was very professional with regular and supportive communication."
• "The team at GSN Immigration are outstanding."

Cons:

• "My whole dealing with this company has been unprofessional."
• "They quoted the wrong price over the phone and when I got to there office started another price."