Address: Swindon Rd, Kingswinford, DY6 9XA, United Kingdom
Phone: +441384295254
Rating: 4.1
based on 377 reviews.
Service
Pros:
"Absolutely fantastic service!"
"Great waitress Claire served us."
"Service was fab, our server was kind and very friendly."
"Our server Stephannie, was friendly, polite, patient and extremely helpful."
"Our server couldn't do enough for us, taking time to make sure the kids were OK with their food."
"Service was good & staff lovely."
"Our waitress Jessica was very attentive and efficient."
Cons:
"some of the service is overbearing."
"But the staff member didn’t even acknowledge or apologise for this."
"Service was very slow."
"Service was very slow, had to ask for our bowls for the salad bar after 10-15 minutes of waiting."
"Service was very slow, waited an hour for cooked breakfast, they weren’t even busy restaurant was quiet."
"Waited over an hour for meals."
"Waitress appeared to clock off halfway through serving and forgot to mention to other staff that we were there meaning we were waiting for our food to be taken away for about 30 mins."
Food Quality
Pros:
"The meal was phenomenal."
"The salad is excellent, always fresh, clean and well stocked."
"Great food with very good prices and I really really liked the beer it was really good."
"Had lunch last Friday and the food was so reasonably priced, tasted great and was served quickly."
"The food was great."
"The food was superb as was the service received by all of the staff."
"The food was piping hot and well presented, and most importantly delicious!"
Cons:
"The meat clearly looked undercooked which was not very appetising and I did wonder later if a case of food poisoning would have been had if I had eaten it."
"Chicken was bone dry, forgot the safe and onion seasoning on chips, gravy had a layer of skin because it had been left standing for a good while."
"BBQ chicken stack, chicken breast was thin, processed and not nice."
"The view outside was nice, the salad was really nice I had the ultimate mix grill the steak was really chewy as was the gammon for me the steak is the highlight of any mix grill and it was terrible."
"The only thing on the plate that was good was the sausage."
"Food was cold had to await fresh chips."
"The food arrives and it's that dry I have to sip my drink to help swallow it."
Ambiance & Cleanliness
Pros:
"Clean, quiet, friendly staff."
"Everything is nice and clean, no sticky tables or dirty plates left on the table like before."
"The new decor is lovely & the atmosphere was very relaxing & enjoyable."
"The restaurant is immaculately clean and a really nice layout so you don't feel you are seated on top of each other."
"Nice atmosphere, and clean."
"Summerhill was very clean and tidy."
"The atmosphere is calm. It is a great place to take your family for that special date."
Cons:
"Mens toilets out of order (had to use the single access disabled toilet but the lock didn't work and a child walked in)."
"The salad bar looked like half the salad had been there all day, there was food on the floor around the salad bar & no food tidying was done around it at all."
"The carpet was crawling, felt like I had to wipe my feet on the way out."
"The entire place felt dirty, took too long to get served."
"Its new refurbished but the toilets were still grubby looking and hadn't been refurbished. There were cobwebs on the light fittings."
"Now this could be a sign of the cost of living but it was freezing inside, all of our party were frozen."
"Also had blackberry and apple crumble; it was a big dish full of fruity mush, with a sprinkle of crumble, I had 3 spoons and couldn't eat it."
Value & Pricing
Pros:
"Great food great price."
"The prices were affordable, plus there's a set menu you can order from which is so affordable for people on a budget."
"The refillable drinks is great value."
"It’s not an expensive evening here and if you’re savvy it can be a bargain!"
"And the refillable soft drinks are extremely good value!!"
"It was a perfect place for a lunch, and what great value."
"Absolutely fantastic value for money, we all left very full and highly satisfied."
Cons:
"Standards are really going down hill!!"
"I think the prices have gone up, which is disappointing and has limited the number of visits."
"Drinks are extortionate to be honest. Seven drinks and it was £35.00."
"The menu is very much overpriced."
"Drinks are the dearest in the area."
"Extremely disappointed with my meal or should I say the families meal for three people it came to £80, prices on the menu do not tell you that you pay 13% VAT on top absolutely disgusting."
"Higher priced meals really don't get you bigger portions."