GOOD ADVICE UK Reviews Summary

Professionalism and Expertise

Pros:

• "Mr Atef and his team are really professionals, and truly supportive."
• "They are truly the best immigration law firm."
• "They are absolutely trust worthy and professional."
• "GAUK is a very professional immigration law firm."
• "They are very professional, provides a world-class service and turn around times are great."
• "They are clearly very experienced, know what they're talking about and know how to present a case."
• "They are truly efficient, organized and professional."

Cons:

• "Very hard to get response from them specially their manger Atef and even if he answers he’s very rude to his customers."
• "I regret dealing with this firm."
• "Please protect yourself and others by avoiding this and similar law firms."
• "so I would avoid this place at all costs as I truly had the worst experience of my life with them."
• "I don’t recommend and wish no one experience this."
• "I had a very bad experience with this firm."
• "They have caused us a lot of pain and we suffered for months because of their incompetence."

Communication and Responsiveness

Pros:

• "They kept us in the loop all the time, Mr Atef and his team always seemed to have a solution to every issue."
• "Special Thanks to Ms. Silvia who was very good responsive and supportive to us during the whole process."
• "One thing we really appreciated was the prompt communication, as we usually got replies to our emails within 24-hours."
• "They always answer my questions and reply to me or call me in a swift professional and personal matter."
• "They are also great with communication and responding to calls and emails."
• "The communication of documents through email was very smooth and their responses were clear and prompt."
• "During the whole period they were super supportive and responsive."

Cons:

• "One thing they could possibly improve on is on their communication as there were a few delays on email reply."
• "You didn't explain the marriage certificate in your cover letter despite having different dates and some of these dates are in 2021."
• "Why did you ask me to pay £200 to send an email to my MP or to let me know what to include in the email?"
• "The negative side is that he is very busy and does not pick up all phone calls and require email."
• "They delayed the application to the last minute which caused us an unnecessary stress."
• "Just an improvement from my point of view, is updates feedback need to be faster."
• "delaying applications till the very last day and minute risking the deadline and finally resulting in a refusal."

Value and Cost

Pros:

• "On the top of that, they are very honest and worth the time and money."
• "They put the client interest first act with honesty and respect."
• "Their fees are very reasonable and they go above and beyond to provide an excellent service."
• "Also for the ones saying it is expensive if you want good quality work you have to pay for it."
• "Very professional and good value of fees as well."
• "Excellent service, fair price and well deserving of this five star review."
• "It was a relief to then find out that the application was successful and despite it being a complex case, Good Advice knew exactly how to deal with it and they managed it very well."

Cons:

• "I definitely refused to work with you further because you wanted to charge me £300 to send an email to the Home Office."
• "You wanted to charge me £300 to send an email to the Home Office."
• "I was shocked when they asked me to pay £300 to help me with that."
• "They were interested in getting as much money from me as they can."
• "when requesting the money refunded from the Home Office it took him a year and half to pay back what is rightfully mine."
• "I was a bit hesitant to pay for one this time, but I must say that I could have not made it without them and they were worth every penny paid."
• "I was fortunate to meet a solicitor who helped me correct their mistakes and get a visa for only £250."