Kailash Momo Reviews Summary

Category: Tibetan restaurant

Address: 79 Woolwich New Rd, London, SE18 6ED, United Kingdom

Phone: +442034898901

Rating: 4.5
based on 197 reviews.

Food Quality

Pros:

  • "The food is absolutely top notch, the authentic cuisine is totally flavoursome."
  • "Not very expensive and the food is worth every penny you spend there."
  • "The food is amazing, incredible value."
  • "The vegetarian chilli momos and vegetarian steamed momos were really good."
  • "The food is authentic and amazing."
  • "The food always hit the spot, it is what everybody is craving."
  • "Delicious traditional Nepalese food."

Cons:

  • "I was so dissapointed in food yesterday. So me and my friend frequently eat here but the food was so dissapointing yesterday."
  • "Quality has gone down a bit, prices have increased."
  • "I was a bit unimpressed by the flavor of the soup."
  • "To be Honest, disappointed by the food.. I choosen them over my regular restaurant but experience was not as expected.."
  • "The food was okay, but the portions were small."
  • "We were served stale pork Momo."
  • "The amount of potato they put in your Pani Puri is laughable."

Service

Pros:

  • "Polite staff, great menu, delicious food, amazing service..... and reasonable too..."
  • "The staff is super friendly, welcoming and helpful if you need help with the menu."
  • "Very attentive staff."
  • "The staff were super lovely and accommodating, really organised and on it."
  • "Good and fast service."
  • "The staffs were really friendly and welcoming."
  • "Staff is very pleasant and nice to talk to."

Cons:

  • "Barely any cutlery or napkins when asked she gave a look and bought only 1 knife and fork."
  • "We didn’t notice until we came to the half, we told the old man(looked like a boss) about the situation, he didn’t seem to care nor apologetic."
  • "I was still eating in the plate when the girl came and just took the plate and said it’s our closing time."
  • "The customer service is terrible, they messed up the drinks order a couple of times and to get the drinks we have to call them 5/6 time because they were completely ignoring us."
  • "Whenever she serves the food, she doesn't even look at the customer as if she doesn't want to serve them."
  • "We were really disappointed with the service."
  • "Inconsistent and very very poor customer service."

Ambience

Pros:

  • "It's lovely golden slice of the East in Woolwich, lovely feel."
  • "Wonderful authentic food, one of those hidden cultural gems in London."
  • "The place has a nice authentic vibe to it."
  • "The atmosphere and decor were beautiful too."
  • "This is a nice little place for some amazing Nepali cuisine."
  • "Beautiful ambience."
  • "The decor of the place really adds to the charm, it feels as if you're transported to a local restaurant in Nepal itself!"

Cons:

  • "Also sorry to say that with today pandemic, the table was sticky, seriously, take that aspect seriously."
  • "It's a small restaurant and tables are small too, so when you order more than two plates and a drink then you end up with no space at all."
  • "Was recommended to us but from the outside it looks a bit grubby but inside is completely fine."
  • "In the picture of the menu, it's showed hand-made momo, but actually is just some frozen dumplings you can get from Chinese groceries."
  • "The waitress was clearly not liking her job she was not enjoying it at all has to ask everything 3 times."
  • "The mung bean jelly noodles was nice and spicy, but also a little bland."
  • "The foods however... were okay-ish."

Value

Pros:

  • "You get let for the money. I like the fried ones. Excellent food."
  • "Great value too."
  • "Price is reasonable and drinks are cheap."
  • "Very reasonably priced and always busy."
  • "Great value for money too!"
  • "Amazing food for a really good price."
  • "The prices are also very affordable."

Cons:

  • "Prices have increased."
  • "Although the food is very tasty the portions are a little smaller."
  • "The prices have gone up but the food standards, quality and taste has remained the same."
  • "The portion sizes and quality have also decreased, in particular the momo."
  • "And they charged 50p for a plastic container to pack your unfinished food."
  • "All things were cold and Pangra was burnt & extremely chewy."
  • "Pathetic food taste."

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