The Hollybush Reviews Summary

Staff and Service

Pros:

• "The staff are friendly and helpful and there is good wheelchair access."
• "The staff did so well to accommodate us as we were a party of 20, at a weekend. They were so friendly and smiley, even when rushed off their feet."
• "Staff were very pleasant and helpful."
• "Service was amazing food was as good, regular visitors and will always eat here."
• "Savanna was absolutely fantastic brilliant.made a fuss of my grand children and she was ever so helpful."
• "Gareth was on the front desk and showed us to our table. He explained the menu/system/QR code ordering - all fab. Very welcoming all staff great."
• "The staff were all really lovely and helpful, especially the chef Clark who served us at the carvery area; he was very nice and welcoming and answered us any questions we had!"

Cons:

• "They were extremely rude and not trained well."
• "Not a friendly welcome from the young boy at the bar."
• "The staff were not friendly and rather unprofessional."
• "The staff were rude as hell blaming the weather."
• "Staff would so rude and grumpy it was uncomfortable."
• "The response I got was nothing short of uninterested and rude."
• "The staff were rude and when we asked for sauces we were told 'wait - I am clearing dishes right now.'"

Food Quality

Pros:

• "Excellent food and value for money."
• "The food was excellent and plenty of it."
• "For the food it was 10 out of 10 fantastic could not fault it."
• "We have a meal delivered every week, can definitely recommend the cod and chips, and of course the Carvery are fantastic value."
• "The food is great value...I especially love the fresh cooked pizza's and the burgers are huge!"
• "Hot plentiful food on carvery..staff helpful and pleasant...reasonable prices and ages across the board."
• "Breakfast was extremely enjoyable and THOSE SAUSAGES! Oh my! very exceptional."

Cons:

• "Meat was dry as anything where they carved it was turning brown."
• "The food is terrible never hot just warm where it’s been standing all day."
• "It was a £88 meal for 6 people and it wasn’t worth a tenner."
• "Food was cold and sloppy."
• "The gravy was left untouched so it had a skin on it."
• "The potatoes looked like they were yesterday's roasties and the mash well was clumpy and dry you can hang wallpaper with."
• "Ordered a delivery as I'd had one several weeks before and it was amazing. However this time the 'carvery' I ordered had very little meat, only a few small slithers of turkey."

Facility Cleanliness

Pros:

• "Fully accessible restaurant with clean accessible toilets."
• "Very clean place also."
• "Good parking facilities..and overall a clean and pleasant place to eat lunch."
• "Very clean with full safety measures in place."
• "Large free car park and pub itself is deceptively spacious."
• "Overall the place was clean and a charming decor."
• "Very friendly staff, good value for money, excellent food with a variety of different options available from the carvery to Pizza, very clean which is even more important nowadays, would highly recommend."

Cons:

• "Sat in Conservary could not keep my eyes off dirty stained chairs, curtains coming off hooks all in all needed a good clean."
• "Toilets were a complete mess."
• "Cutlery was dirty table was not cleaned before we sat down the floor was dirty."
• "Tables, chairs sticky and windows, curtains and lighting needs a really good clean."
• "Hygiene poor the container for the knives and forks was filthy."
• "Tables were grubby, service was substandard."
• "Toilets- um...well one had urine on the seat and no toilet roll so that sums up their cleanliness really."

Value for Money

Pros:

• "Monday certain meals were 2 for one so price was amazing."
• "Always love a good Lunch in Hollybush, Claire is manageress What A great sport she is, she loves all kids that visit she is Amazing with my Autistic Grandson."
• "We visited this evening to celebrate our wedding anniversary and I have to say we had a lovely time, Fantastic value for money, great selection food especially as I am a vegetarian the choice is amazing, plenty for the children too, would definitely recommend. 5*"
• "Prices need to be looked at."
• "Food was spot on and affordable quality."
• "Excellent value for the money."
• "Very reasonably priced so it won't break the bank."