Plough Reviews Summary

Category: Pub Cardiff

Address: 1 Merthyr Rd, Cardiff, CF14 1DA, United Kingdom

Phone: +442920623017

Rating: 4.0
based on 128 reviews.

Food Quality

Pros:

  • "The food was superb and served hot."
  • "Great food, very busy and the staff did a great job."
  • "All the food was delicious we had the lasagne, gammon and 2 kids meals."
  • "Very tasty food, comfortable setting."
  • "The food is lovely, especially the duck broth."
  • "Food very nice tasty and hot."
  • "The food was excellent and the bonus of a pint of Marstons 61 Deep certainly helped."

Cons:

  • "Food terrible. Many items on menu weren't available."
  • "The homily pie was so hard it was inedible the other meals were below average."
  • "Rock hard roast potatoes and more gristle than meat in the slices of beef."
  • "Greasy chicken, limited menu, fish was dry, chicken bland."
  • "The vegetarian option wasn't much better as described as a tart was more a pie with mainly crust and no filling!"
  • "Distinctly average Sunday lunch. Watery, over cooked roast-potatoes, rock-hard cauliflower."
  • "Very poor food, we had to send it back because everything was cold."

Service

Pros:

  • "Service was very good and quick."
  • "Great welcome from the staff ...they found us a table although we had not booked."
  • "Cerys was smiley, happy and attentive without being intrusive."
  • "Superb service from a delightful waitress called Cerys."
  • "The staff were so welcoming and friendly."
  • "Great food and superb service."
  • "Efficient friendly service from Carys."

Cons:

  • "Despite multiple requests over a 2 hr period, the supervisor, Mike Louty, inexplicably refused to stock the female toilets with any toilet paper."
  • "Dire service especially considering the cost!"
  • "The pub seemed understaffed for a match day. Which maybe explains why the long wait for food."
  • "Wrong orders of drinks, slow staff, and run out of chips at 1230 am."
  • "Very slow service, a member of our family had to run after lunch bc he only gad an hours break."
  • "The young Barman had little personality and gave the impression that a soda water and black currant may be too difficult for him to make."
  • "Very slow service just to get started on a drink."

Atmosphere

Pros:

  • "It is a great pub and the atmosphere always looks good so I would recommend it."
  • "It is the perfect place to relax after a busy day whether you just want a quiet glass of wine or you fancy a meal."
  • "Nice atmosphere in there though."
  • "The atmosphere was lovely and we loved the decoration of the restaurant."
  • "Such a cosy and aesthetically pleasing environment! 100% would recommend to friends."
  • "Very lively pub. Suits most age groups. Comfy seating and a cosy feel."
  • "The surroundings pleasant and relaxing."

Cons:

  • "The whole place seems to have lost its sparkle."
  • "Will not be eating there again."
  • "The Plough seems to have lost its way at the moment."
  • "No wonder the restaurant was empty."
  • "Visited the plough today, have to say was not blown over by standard of food or the service."
  • "The whole team were friendly and accommodating."
  • "The atmosphere was lovely, calm and relaxing."

Value

Pros:

  • "WOW took my granddaughter for breakfast with santa youngest of 3 this is the best experience I have had since taking the 1st one 11 years ago and every one since. Full marks for value for money."
  • "Very enjoyable."
  • "The best thing of all was that the Christmas meal that both my companion and myself enjoyed was excellent value for money."
  • "Fab food too, great two course meal at a very reasonable price."
  • "Finally price wise good value!"
  • "Food very good value for money."
  • "For £36 we got everything to make the wreath... I think this was great value."

Cons:

  • "The Feel Good salad which I ordered was totally overpriced at £9.75."
  • "The food is a little overpriced."
  • "Extremely pricey."
  • "Drinks too pricey, another pub being ruined by Brains."
  • "Shockingly over priced wow tiny portions especially for the price."
  • "Pints are expensive (£4.40 for San Miguel for example) however it's worth it for the convenience of being within walking distance."
  • "I give two star because I ordered a 2 course meal so that is a main and dessert because I ordered sweet potatoes it was extra £1.50, as for my dessert that cost me £5.?"

Cleanliness

Pros:

  • "Clean toilets."
  • "Food was lovely, clean tables and utensils."
  • "Lovely lunch on a damp day. I had a very filling, fish gougon sandwich, which was very tasty & great value for money."

Cons:

  • "Also ladies toilets dirty no toilet paper just blue hand drying sheets used and left all over side of basins and side of toilets."
  • "Nice pub but expensive and the men's toilets are not up to standard..hand drier doesn't work and only one and no hand towels in container."
  • "Pub need updating as looking tired but atmosphere is good."

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