Address: 1 Merthyr Rd, Cardiff, CF14 1DA, United Kingdom
Phone: +442920623017
Rating: 4.0
based on 128 reviews.
Food Quality
Pros:
"The food was superb and served hot."
"Great food, very busy and the staff did a great job."
"All the food was delicious we had the lasagne, gammon and 2 kids meals."
"Very tasty food, comfortable setting."
"The food is lovely, especially the duck broth."
"Food very nice tasty and hot."
"The food was excellent and the bonus of a pint of Marstons 61 Deep certainly helped."
Cons:
"Food terrible. Many items on menu weren't available."
"The homily pie was so hard it was inedible the other meals were below average."
"Rock hard roast potatoes and more gristle than meat in the slices of beef."
"Greasy chicken, limited menu, fish was dry, chicken bland."
"The vegetarian option wasn't much better as described as a tart was more a pie with mainly crust and no filling!"
"Distinctly average Sunday lunch. Watery, over cooked roast-potatoes, rock-hard cauliflower."
"Very poor food, we had to send it back because everything was cold."
Service
Pros:
"Service was very good and quick."
"Great welcome from the staff ...they found us a table although we had not booked."
"Cerys was smiley, happy and attentive without being intrusive."
"Superb service from a delightful waitress called Cerys."
"The staff were so welcoming and friendly."
"Great food and superb service."
"Efficient friendly service from Carys."
Cons:
"Despite multiple requests over a 2 hr period, the supervisor, Mike Louty, inexplicably refused to stock the female toilets with any toilet paper."
"Dire service especially considering the cost!"
"The pub seemed understaffed for a match day. Which maybe explains why the long wait for food."
"Wrong orders of drinks, slow staff, and run out of chips at 1230 am."
"Very slow service, a member of our family had to run after lunch bc he only gad an hours break."
"The young Barman had little personality and gave the impression that a soda water and black currant may be too difficult for him to make."
"Very slow service just to get started on a drink."
Atmosphere
Pros:
"It is a great pub and the atmosphere always looks good so I would recommend it."
"It is the perfect place to relax after a busy day whether you just want a quiet glass of wine or you fancy a meal."
"Nice atmosphere in there though."
"The atmosphere was lovely and we loved the decoration of the restaurant."
"Such a cosy and aesthetically pleasing environment! 100% would recommend to friends."
"Very lively pub. Suits most age groups. Comfy seating and a cosy feel."
"The surroundings pleasant and relaxing."
Cons:
"The whole place seems to have lost its sparkle."
"Will not be eating there again."
"The Plough seems to have lost its way at the moment."
"No wonder the restaurant was empty."
"Visited the plough today, have to say was not blown over by standard of food or the service."
"The whole team were friendly and accommodating."
"The atmosphere was lovely, calm and relaxing."
Value
Pros:
"WOW took my granddaughter for breakfast with santa youngest of 3 this is the best experience I have had since taking the 1st one 11 years ago and every one since. Full marks for value for money."
"Very enjoyable."
"The best thing of all was that the Christmas meal that both my companion and myself enjoyed was excellent value for money."
"Fab food too, great two course meal at a very reasonable price."
"Finally price wise good value!"
"Food very good value for money."
"For £36 we got everything to make the wreath... I think this was great value."
Cons:
"The Feel Good salad which I ordered was totally overpriced at £9.75."
"The food is a little overpriced."
"Extremely pricey."
"Drinks too pricey, another pub being ruined by Brains."
"Shockingly over priced wow tiny portions especially for the price."
"Pints are expensive (£4.40 for San Miguel for example) however it's worth it for the convenience of being within walking distance."
"I give two star because I ordered a 2 course meal so that is a main and dessert because I ordered sweet potatoes it was extra £1.50, as for my dessert that cost me £5.?"
Cleanliness
Pros:
"Clean toilets."
"Food was lovely, clean tables and utensils."
"Lovely lunch on a damp day. I had a very filling, fish gougon sandwich, which was very tasty & great value for money."
Cons:
"Also ladies toilets dirty no toilet paper just blue hand drying sheets used and left all over side of basins and side of toilets."
"Nice pub but expensive and the men's toilets are not up to standard..hand drier doesn't work and only one and no hand towels in container."
"Pub need updating as looking tired but atmosphere is good."