Mirch Masala Tooting Reviews Summary

Food Quality

Pros:

• "Chicken tikka with a kick."
• "Food came very quickly and was really tasty."
• "Best restaurant in Tooting! I keep coming back for mouth watering chicken tikka chunks."
• "Absolutely cracking Pakistani food. Lamb chops are tasty without been dry."
• "The food was amazing this was my 2nd time going here."
• "Food was delicious and really fresh tasting."
• "The food is cheap and very tasty."

Cons:

• "Dirty, unhygienic, rude insects around the kitchen and salads!"
• "The gravy which was meant to be thick and creamy was instead watery and salty and did not taste like a nihari specialty dish what so ever."
• "The food arrived it was obvious that its old reheated food."
• "The lamb karella gosht is actually off - it smells and tastes like meat gone bad."
• "Chili paneer was like a jar of sauce with bits of rubber in it."
• "The food has gone seriously down hill. Poor quality and lacking in flavor, the curries were greasy and pretty inedible."
• "The food was horrible. Like boiled meat on a plate."

Service

Pros:

• "They were also maintaining social distancing and had hand Sanitizers etc available in the restaurant."
• "You will be catered for swiftly and courteously."
• "Friendly and professional service always ready."
• "Very friendly staff who always greet us fondly."
• "I would highly recommend, I received only positive feedback from my colleagues and friends."
• "Exceptional service from the ladies running the show (Angelique & Sedna)."
• "The customer Service is excellent, the staff are polite, and efficient."

Cons:

• "Food is alright but service is poor."
• "really wanted to like it here but waited an hour for our starters to arrive and had to ask 3 times for water and diet cokes"
• "Extremely rude when trying to place order over the phone-deserve zero star!"
• "Very disappointed with the lack of attention when we arrived."
• "They will rudely rush you out once there's a cue outside."
• "Horrible and awful service. The staff was so unkind and we were feeling like they don't want us there."
• "Never again - very rude staff and customer service."

Value

Pros:

• "It was such a good value we just ordered loads and shared it all."
• "Most important thing price was very reasonable easily everyone can afford."
• "Five fairly large guys fed and watered for £89."
• "Quick service and value for money."
• "Will definitely return."
• "Prices so reasonable that you’ll probably double take your bill when you get it."
• "Cheap, great curry."

Cons:

• "I ordered a takeaway that cost £6.50 and they said they could not accept card so I paid in cash, then the pretty lady behind me ordered a takeaway that costs £6 something and they allowed her to pay with card. Very bad double standard."
• "You've halved your portion sizes and upped your prices."
• "They love to overcharge here."
• "They add on random things you may have thought were free like bottled water and poppadoms that are given to you on your arrival."
• "Feel extremely ripped off."
• "Toilets are filthy, not cleaned, very dirty and un-hygienic conditions, nightmare restaurant."
• "We received a bill that was twice of what we ordered."

Atmosphere

Pros:

• "A lovely atmosphere!"
• "If you want good food combined with soothing music, eye-catching interiors and a moonlit dining area where you can unwind with friends and family."
• "Great place went there in December 2019 for a night out with 15 colleagues, fantastic quality food in the upstairs area. Very reasonable prices."
• "Single door entry with no steps, Opens up into a fairly wide walkway to numerous tables and chairs at a decent height."
• "The recent refurb makes the place look so much brighter!"
• "The place is now newly renovated and looks fab."
• "Outstanding service and a lovely atmosphere!"

Cons:

• "Probably wouldn't recommend for families or anyone wanting a quiet relaxing dinner."
• "The resturant is definitely not fit for women or for a family."
• "The entire restaurant itself didn't exactly seem spotless either."
• "This restaurant was so roudy I felt like I was in a school canteen."
• "We were seated upstairs - where we were opposite a group of people who were having a party who had brought their own food, drink and speaker."
• "Setting and atmosphere was really poor and dirty, toilets were disgusting."
• "The restaurant was just full of people who were drunk."