The Pearl Beckenham Reviews Summary

Food Quality

Pros:

• "The food was to the highest of standards in flavour and presentation."
• "The food was amazing. Really good fish quality and well cooked."
• "The food was just incredible melt in your mouth."
• "The meal was well cooked and had a very good flavour."
• "The food is delicious, generous portions for the cost of the food."
• "The food was delicious and everyone commented on how much they enjoyed their meal."
• "The whole sea bream was cooked to perfection, sauvignon blanc wine delicious, and blackened salmon, outstanding food."

Cons:

• "We could not believe how bland the food was."
• "Overall it was a bit disappointing for the price."
• "The food was expensive and mediocre."
• "Very very expensive and food isn’t great."
• "Food wise it’s expensive and overpriced and I was not impressed when received spaghetti sauce cheaply made of ready paste."
• "Unfortunately whilst the venue is nice the food is not good quality."
• "The food was awful. Completely lacklustre with inedible food and what seemed like poor choice of ingredients."

Service

Pros:

• "The staff service superb."
• "Great service, we did have to ask for one or two things more than once as they were very busy."
• "Thank you to the amazing staff for all their help in planning and on the day Benjamin, Keeley, Rohan and Hamed."
• "The team went out of their way to accommodate us."
• "Service was amazing, our waitress was perfect! She was kind, professional and her service was truly high class."
• "Every server has excellent customer service skills."
• "The service was excellent, and the staff were soo helpful."

Cons:

• "I had to call the waiters over and after a few attempts, one came to bring us the menu."
• "We tried to get his attention shouting at him in the end. We were ignored."
• "We waited 15 minutes for our drinks and the waiters seemed a bit clueless."
• "Service needs definitely improving, one waiter made impression of rushing our dinner."
• "No effective remedies when brought to the attention of management."
• "The service was absolutely terrible."
• "The service was painfully slow, and at times our party felt like we were just forgotten about."

Ambiance and Decor

Pros:

• "The venue looked sparkling clean from the outside in."
• "The decor was beautiful and we sat on the veranda for lunch."
• "Decor is fabulous, Klimt paintings on the walls and hand painted."
• "Atmosphere really nice, elegant and well decorated."
• "The decor was lovely and wouldn't feel out of place in Central London."
• "The restaurant is simply GORGEOUS, every section of the interior looks like they designed it to be photographed."
• "The place is in a beautiful setting with floral decor lining the entire staircase."

Cons:

• "The atmosphere was very dull with no background music."
• "Tacky flower wall in the ladies toilets."
• "Strange atmosphere like a cheesy dance club and shisha bar."
• "The place is loud, smoked and crowded."
• "What a disgrace this restaurant used to tasteful with good staff now its a joke.Bright lights and loud music i really can't believe how its gone down the pan."
• "The decor is bizarre with acres of artificial flowers including in the toilets."
• "No hand sanitiser in the loos."

Value for Money

Pros:

• "The cocktails are tasty, well made and excellent value for money."
• "Prices were a lot more reasonable than I thought."
• "Good value for the money we spent."
• "The prices felt reasonable for the food you get and the portion sizes."
• "Prices a little steep for Beckenham Junction but worth it."

Cons:

• "Over priced definitely but I can see that we're paying for the refurbishment which is nice....one off evening is okay wouldn't Rush back."
• "The drinks were slightly overpriced for Beckenham too."
• "It was extremely disappointing and left us out of pocket with an unreflective price tag."
• "Dinner for two with drinks was over £200 which I felt was overpriced."
• "Its all way way over priced."
• "This is perhaps one of the most overpriced and disappointing dining experiences I've ever had."
• "All in all really bad food for a HUGE amount of money."