La Bella Napoli Reviews Summary

Decor

Pros:

• "The decor is authentic and makes you feel like you're somewhere in the middle of an Italian town."
• "Lovely atmosphere, clean, nice decor."
• "It's a cosy and quaint family run restaurant with a lovely friendly atmosphere."
• "What a beautiful restaurant, so restful and well appointed."
• "The atmosphere whether inside or out is lovely."
• "Atmosphere was lovely, place looked amazing."
• "The staff are really friendly and the setting is lovely."

Cons:

• "The decor is quite tired & could do with upgrading."
• "The restaurant itself is quiet pretentious, the food is below average."
• "It was stuffy inside, so the staff very kindly created a COVID-secure spot for us outside."
• "The area we were seated was freezing cold with a heater above us."
• "It was so cold we kept our coats on throughout the meal."
• "La Bella Napoli is actually a lot more expensive than our usual Italian in the next street and it’s really is style (decor) over any substance."
• "The pizza was not made with proper dough, it felt like biting on a cheap supermarket croissant."

Service

Pros:

• "The staff were super friendly and the menu prices were reasonable."
• "The waiters very friendly."
• "Good service from who I think was the owner and the young girl :) thank you!"
• "Very friendly staff who checked our temp prior to been seated."
• "The staff are great, will definitely come again, thank you!"
• "The staff went out of their way to make us feel welcome and at home."
• "Very attentive staff."

Cons:

• "The manager was literally screaming and shouting at the staff and so the vibe was insanely uncomfortable."
• "Terrible manager attitude."
• "An abusive and extremely rude tirade from the owner."
• "The remaining staff didn't care about servicing their clients."
• "Over all waiter was rude and food was average at best."
• "The overall service was severely disappointing and I would not be eating here again."
• "Very slow service, abandoned mains after waiting 1hr 20mins. No acknowledgement for delay."

Food Quality

Pros:

• "Love this family run Italian. Food is outstanding."
• "The food was deliciously could not fault any of our meals choices at all."
• "When you look at TGI prices and here you cannot complain about fresh homemade cooking."
• "The food was just amazing from start to finish."
• "The starter and the soup was great, the second was so good too and finished with a light dessert."
• "The food arrived in good time and was so fresh it looked very appetising."
• "The food, service and beautiful surroundings are second to none - homemade pasta to die for."

Cons:

• "The whole experience was not worth the wait for the overpriced substandard food."
• "Overpriced joke."
• "The food was terrible for the price."
• "The food was mostly bland and tasteless."
• "Unfortunately the meal was not good: tiny, tasteless portions, warm drinks."
• "The Lasagne had by my partner looked reheated and not at all fresh."
• "The food was bland and cold."

Value for Money

Pros:

• "Would recommend you try."
• "We strongly recommend this Italian restaurant for its staff, quality of food and pricing."
• "The prices were excellent for the quality of the food and wine."
• "Prices are very reasonable and food enjoyable."
• "Good service reasonably priced what's not to love 👌"
• "Meal portion sizes were just right and reasonably priced."
• "Food was lovely too."

Cons:

• "Fair enough booked last minute, was told had table for an hour and a half but was rushed and hurried out in less than an hour."
• "Only 4 meatballs small/medium at a cost of £10.50."
• "Food nice but not massive portions for the price."
• "£45 wasted, won't be going again."
• "Unfortunately a little pricey for what you get."
• "The portion was so small it felt bad to spend 10 pounds on it."
• "Noticed they charged £5.95 for doing this."

Atmosphere

Pros:

• "It's a cosy and quaint family run restaurant with a lovely friendly atmosphere."
• "The atmosphere was amazing with very nice music."
• "Made sure all customers were safely distanced."
• "Nice atmosphere and music!"
• "Great food and a warm and welcoming atmosphere."
• "The atmosphere whether inside or out is lovely."
• "Atmosphere was lovely, place looked amazing."

Cons:

• "The manager was literally screaming and shouting at the staff and so the vibe was insanely uncomfortable."
• "The music was playing from someone's phone, so every time they went too far away it started going on and off, which was not pleasant."
• "Music a tad too loud for my liking for a dining place."
• "It was stuffy inside, so the staff very kindly created a COVID-secure spot for us outside."
• "It was so cold we kept our coats on throughout the meal."
• "The area we were seated was freezing cold with a heater above us."
• "The pizza was not made with proper dough, it felt like biting on a cheap supermarket croissant."