Ark Fish Restaurant Reviews Summary

Staff Service

Pros:

• "Staff very efficient and helpful."
• "Waitresses coped well as venue was understaffed."
• "Tina the manager was quite nice when I arrived and a tall blond waitress was wonderful."
• "The waitress that served us was so kind and helpful, taking great care to make sure we had the best experience possible."
• "Service very friendly and they do recognise regular clients :)"
• "Absolutely fantastic service."
• "Service was great. Staff really friendly."

Cons:

• "I found the staff to be really disinterested to the point I could tell that they were tired and just wanted to be at home."
• "I have previously enjoyed the Ark, but when calling to book a table for the following week I encountered a really rude staff member."
• "Food is beautiful. But today the staff were rude, unhelpful and made me feel uncomfortable."
• "However we did have few unpleasant moments with the lady that's working there... she's been staring at us for a long time while we were there."
• "Waitress had a definite attitude problem."
• "The service was tetchy some of the staff had a bit on an attitude."
• "Evening spoilt by a very loud argument going on in the kitchen with disgusting language and the waitresses were very upset."

Food Quality

Pros:

• "This restaurant has always produced excellent food and drink."
• "Generous portions of haddock were served as part of a reasonably priced set menu, with some lovely desserts (including a sumptuous Sticky Toffee Pudding and ice cream)."
• "Excellent fresh fish from Billingsgate Market cooked how you like it with a constantly changing specials board."
• "The fish tasted sublime, moist and fresh."
• "Battered haddock was crispy and beautifully cooked."
• "Great fresh food (the oysters in particular are amazing, yet they also do the best cod and chips you'll have had in ages)."
• "The food is always great."

Cons:

• "The mashed potato was terrible. It was very dry."
• "Now the fish size has got smaller and was actually tasteless with raw chips."
• "The baked crab looked as if it was bought frozen and the chips were not good at all."
• "Although it is expensive it tasted awful."
• "Disappointed with food...nothing was seasoned."
• "Fish although cooked just right didn't really have any flavour and was very small."
• "The food looks amazing but lacking in taste two of our dishes were drenched in double cream in the muscles it was not a sauce just thick cream and no flavour and very sickly to taste."

Atmosphere & Ambience

Pros:

• "Nice atmosphere, not crowded so felt comfortable."
• "All in all a relaxing, lovely atmosphere."
• "The restaurant has a lovely decor and vibe."
• "Lovely atmosphere too."
• "Great Ambience, day or Dusk."
• "Beautiful restaurant, clean and fresh."
• "Usually a lovely atmosphere."

Cons:

• "We felt like we weren’t wanted there and every small request was a big effort."
• "However we did have few unpleasant moments with the lady that's working there... she's been staring at us for a long time while we were there."
• "The place was packed, tables literally next to each other and packed to capacity due to eat out scheme."
• "Although the food was good and the restaurant was nicely decked out, it lacked ambience for me."
• "Only criticism is that its very noisy due to proximity of tables and low ceiling."
• "The restaurant was quite noisy, we sat next to the bar which I wouldn't again as it feels like you're sat in on the staff meetings."
• "We were the last customers to leave and felt subtle pressure to eat up as staff wanted to leave!"

Value for Money

Pros:

• "Drinks selection is reasonable and prices for food and drink pretty good given the portion sizes."
• "Not really expensive and very busy, we will definitely come back."
• "I just wanted cod and chips so i had the 2course set menu which had a starter thrown in for under 20pounds extremely tasty and good value for money."
• "The food was very very good indeed and so reasonably priced too."
• "Generous portions of haddock were served as part of a reasonably priced set menu."
• "Reasonable prices."
• "Had set menu £28 , 3 courses, yes a little expensive but worth every penny, it was amazing cod and chips was fantastic."

Cons:

• "Prices seem to have DOUBLED!"
• "It made an expensive meal into an exorbitant one."
• "The food was a bit on the expensive side."
• "For £70 for the two of us, for one course, it was disappointing."
• "Overpriced for fish and chips."
• "Prices are comically high."
• "The food was ok, overpriced for fish and chips."