The Rag Reviews Summary

Service

Pros:

• "Girl with Japanese name - excellent service."
• "Staff were friendly and efficient."
• "The staff were all pleasant and attentive, the whole experience was awesome."
• "Staff were friendly and attentive, most tables were occupied."
• "The staff were super friendly and helpful, I know they were busy but still had so much time to help you out."
• "Friendly staff and excellent service."
• "Waiting staff extremely efficient as well as polite."

Cons:

• "Service was poor although the restaurant was not over busy at the time we arrived."
• "Only one snag was the table service was slow, possibly inexperienced staff."
• "Customer service is a little lacking but not terrible."
• "The staff were friendly and polite but it needs leadership, it was a bit of a shambles."
• "Took ages to get someone's attention and we seemed to get a trainee who was very willing and very lovely just didn't have a clue."
• "I can only give this place 1 star as the customer service was so poor."
• "Asked us to leave at lunchtime when we were there for food with 5 adults and 2 babies as they don’t allow anyone under 14 inside even if eating. Very disappointed!"

Food Quality

Pros:

• "Food was served in a timely manner and was the usual high standard."
• "Amazing food, I had squid to start and Monk fish for mains."
• "Both starters were tasty the goats cheese and red onion tart in filo pastry was delicious and much larger than expected."
• "The quality of raw ingredients and the way they are cooked is beautiful."
• "Food amazing! Baked camembert & prawns for starters, then salmon Wellington, tomahawk pork chop & beef pie was all demolished & enjoyed."
• "The food was fantastic! Fresh, tasty and the portion size was spot on."
• "The food arrived quickly, looked good and was totally delicious."

Cons:

• "It's slowly dying, it's always been exceptional... Time to seek a new diamond, shame it used to be amazing."
• "Poached egg in the starter was well undercooked."
• "Again appeared to be microwaved and no real evidence of genuine Lobster."
• "Cauliflower had metallic smell and without cheese sauce cauliflower is so uninteresting."
• "However it was a real shame that there was a distinct lack of flavour in the meal."
• "I had trifle that was completely bland, wishy washy. I bought this to the attention of the waitress who said 'I know we have given the chef feedback but' then shrugged."
• "The steak on my mixed grill was not acceptable and inedible."

Atmosphere

Pros:

• "Lovely ambience."
• "The Rag has a warm and friendly atmosphere."
• "Very warm and cosy."
• "Lovely set up outdoors plenty of seats undercover, friendly staff and food and drinks were very tasty."
• "Well kept outdoor area with large canopy and stage for live music."
• "The pub is set in a rural backdrop that is beautiful."
• "We all enjoyed our meals, drinks and the atmosphere."

Cons:

• "Relatively friendly, but not particularly cosy and decor is rather tired and tatty."
• "The decor is rather tired and tatty."
• "Only downside was the music, which I believe was due to the clientele already sitting in the restaurant."
• "Please please change your toilet/bathroom cleaner. As you walk in it's a very strong smell and smells like a public toilet/working men's club."
• "Bar staff not so."
• "Food is standard pub fare, so you need to be a fan of deep fried everything."
• "This is still a lovely pub but but when we arrived about 8:30pm there were very few people in."

Value

Pros:

• "Exceptional value too. We will definitely be going again."
• "2 courses for 2 people including a bottle of wine = £40. And with lots of choices and great portion sizes."
• "We decided to have the 2 for £40 menu, excellent value for money, included a bottle of wine in the price."
• "2 people, 2 courses and a bottle of wine for £20 each Mon-Fri, you simply can’t beat it."
• "Meals excellent value large portions and good quality."
• "Good food and good prices."
• "Great food, reasonably priced."

Cons:

• "Starters were a good size, but the mains were a bit pricey for the quality."
• "Slightly high in price."
• "Verdict - Tasteless, overpriced and extremely poor value for money rubbish!"
• "Shoulder of lamb - £17 (very fatty/cheap cut)..looked and tasted as if it had been warmed up in microwave."
• "The food looked freshly looked, piping hot and plenty of it but sadly the starters and main courses were ruined by the amount of salt added during cooking."
• "Seafood had clearly been frozen."
• "Good food but very slow service very noisy party and that made it difficult to converse with own friends did think they could have been asked to be a bit less noisy."

Child-Friendliness

Pros:

• "We were at the Rag for a funeral wake sadly, but it was very well organised."
• "The place is smart, very clean and we got to sit outside with our dogs under a huge tent/gazebo."
• "Pub also dog friendly in the bar."
• "Just bare in mind, it's a dog friendly pub."
• "Well-organised for current covid situation."
• "Excellent wheelchair access from car park and inside. Easily able to get wheelchair under the table."
• "The staff made us feel welcomed, the service was attentive and the food was excellent."

Cons:

• "I was then told as I was leaving that they also do not let children in under the age of 14 (mine are 14 and 9) are not allowed on the premises at any time even though the website claims they are child friendly."
• "Not allowed to eat here as I'm 12 years old."
• "Turned away as apparently no children are allowed in the bar or restaurant. My son is 12 years old and has eaten in all kinds of pubs/restaurants. What a JOKE!!!!"
• "No Kids Allowed - a pub that makes your children sit outside!"
• "Asked us to leave at lunchtime when we were there for food with 5 adults and 2 babies as they don’t allow anyone under 14 inside even if eating. Very disappointed!"
• "Note under 14s not allowed in the restaurant in the evening, unsure of day time rules or outside areas."
• "As soon as I entered I felt discriminated against and I am still not sure as to why."