Simon Wright Jewellery Reviews Summary

Design and Craftsmanship

Pros:

• "Simon was excellent in taking this idea and creating some computer generated designs."
• "He created two CAD models as well as a 3D printed mock up of my chevron wedding ring which was exceptional."
• "The CAD process they use means you can see exactly what the rings will look like before committing to a design."
• "Simon's work is beautiful!"
• "The design is exactly what we wanted and the finished product shows Simon's meticulous craftsmanship."
• "Simon is an excellent bespoke jeweller, he is able to design pretty much whatever you want."
• "Simon turned the vague idea I had in my head first into a sketch and then into a fantastic computer design."

Cons:

• "Basically, I called and asked if they could make a pendant for me... They took a week to reply... It's been 2 weeks since I contacted and I've yet to hear a thing."

Customer Service and Experience

Pros:

• "Simon was fantastic throughout the entire process - from the initial consultation all the way through to delivery of the final product."
• "Communication and support during and after the process was also excellent."
• "I felt that I was dealing with a friend the whole time with regular communication and picture updates."
• "Couldn't have asked for a better ring, from the first meeting throughout the entire process Simon and his assistants were great."
• "Simon and his team were incredibly welcoming and made the entire process of designing the engagement ring and wedding rings easy and clear."
• "Simon was very approachable and easy to communicate ideas and any changes."
• "Simon was helpful and patient throughout the process of choosing and designing our wedding and engagement rings."

Cons:

• "Their reply didn't include the sum of how much it would cost or how long it would take, I called numerous times to ask this question and was told Simon would call me back."

Value and Pricing

Pros:

• "The finished product was exactly what I was looking for, at a very reasonable price for a bespoke design (and under budget)."
• "He also provides a competitive price. If the actual production price of the ring ends up being lower than his estimate then he gives you difference back."
• "As expected, he came in well below the prices quoted to us in Hatton Garden, and his service is 100 times better."
• "His workmanship is excellent and he also came in under budget!"
• "Simon was quickest to respond, presented the most imaginative designs and the least costly like-for-like proposal."
• "All at a very fair price."
• "The craftsmanship was no less than perfect and the end product feels truly special."

Cons:

• No explicit cons related to value and pricing were mentioned in the reviews provided.