Estetica Reviews Summary

Professionalism and Expertise

Pros:

• "You can find only professionalism."
• "The level of professionalism and care cannot be beaten."
• "Dr Sina Salimi and his staff are very professional while creating a welcoming and friendly atmosphere."
• "The whole team are so knowledgeable and professional."
• "Dr Salimi is exceptionally professional, knowledgeable and his expertise in facial injections is second to none."
• "Their level of professionalism is unprecedented."
• "The clinic itself is outstanding and the staff are all very professional."

Cons:

• "After having to chase numerous times I spoke to the practice manager who was rude and pretended she didn’t understand."
• "The practice manager clearly needs training in customer care, she’s extremely rude and short sighted in her attitude towards loyal customers."
• "Receptionist on phones also needs to learn how to speak to people."
• "I was then asked to complete a flurry of paper forms and had to then wait a long time to see Dr Sina Salami."

Customer Service and Experience

Pros:

• "Always made to feel extremely welcome."
• "The staff are incredibly friendly and the service they provide is first class."
• "Always polite, great service and lovely atmosphere."
• "The team are always extremely professional at all times...the premises are spotlessly clean..."
• "Every member of the team here is exceptional."
• "The staff are always so helpful and the ambience is very calming."
• "Make you feel comfortable from the moment you walk in."

Cons:

• "They have a WhatsApp and the woman never gets back to you."
• "Upon arrival, I was asked if I'd received a text message asking me to complete an online form (note, no free WI-FI is offered)."
• "I also don’t believe that they offer a two week follow up to check everything is ok and that you are happy."

Treatment Results and Satisfaction

Pros:

• "Dr Salimi is very skilled and I have always been very pleased with my results."
• "I have just completed my Invisalign treatment and I could not be happier with my smile."
• "The results of my cheek fillers are AMAZING I’m really really pleased, I look happier, less grief stricken and so much fresher!"
• "My skin is wrinkle free, smooth, and I’m 100% satisfied!"
• "The results are fantastic and the prices very reasonable."
• "I am always happy with the results."
• "My Botox results look completely natural and did not expect to receive such effective results."