The County Hotel - JD Wetherspoon Reviews Summary

Atmosphere & Cleanliness

Pros:

• "A beautiful old 18th century building with a few small levels up from the front door - the single bar is over two of these. The pub was clean and tidy with the usual array of seating options."
• "Clean and tidy, food well presented."
• "A very clean establishment."
• "The atmosphere of the place is pretty good and has very little trouble."
• "Good atmosphere."
• "The atmosphere is nice throughout the week."
• "A cosy, warm atmosphere."

Cons:

• "The place is full of old blokes drinking at 11am, the tables and menus are sticky and dirty and the whole place needs a damn good clean and redecoration."
• "The tables are sticky, the menus are sticky, it's a spoons."
• "Only negative is the outside area which is uninspiring and in need a serious bit of work."
• "Toilets upstairs - gents is awful; smells lingering from the 1970s."
• "However, customer service is not great - staff are not friendly and appear to have limited people skills."
• "Atmosphere is mediocre."
• "Nice pub except two very loud drunk old men shouting and swearing near the bar that in my opinion should have been asked to leave."

Service & Staff

Pros:

• "Great service from staff always friendly."
• "Every order was quick and accurate."
• "The service is amazing."
• "The staff are friendly, and really helped the other day."
• "Good table service and good atmosphere."
• "The service is always fast and friendly!"
• "Staff made us feel welcome and looked after."

Cons:

• "Waited over 40 mins for our drinks after ordering them on the app."
• "All staff are friendly and helpful apart from a woman who I assume was the manager ripping into the other members of staff in front of customers."
• "Absolutely shocking service, waitress with blonde hair/glasses really really needs to go on a customer service course!"
• "Very very rude staff this morning a regular at this spoons never had an issue before made myself go into the building making me feel uncomfortable."
• "Lunchtime. Somewhat chaotic waitress service that did not take food orders - only cleared tables!"
• "Appalling service. Left bacon off my breakfast so I waited at the bar for over five minutes for someone to acknowledge my presence but that failed."
• "Terrible service!"

Food Quality

Pros:

• "Great food. Always go back from time to time."
• "The pizza earns a mention because I ordered it for a laugh slapping random extra bits on top I.e chili's slices maple bacon and mozzarella on a roasted veg vegan pizza, and it was absolutely delicious."
• "Food is excellent and the prices are really, REALLY reasonable."
• "The food was fairly good compared to some breakfasts I had in a spoons restaurant."
• "The food is good and there is sufficient vegetarian options :)"
• "The food was good and reasonably priced."
• "The food was amazing and the prices of everything including alcohol were even better!"

Cons:

• "Ordered cod chips and beans. Cod was awful and not sure it was even cod! Skimpy on beans and specifically asked them to make sure they were hot but they still came out like warm!"
• "The food is just terrible not nice at all."
• "Pie and chips and peas arrived. All microwaved, soggy soft pie warmish outside boiling hot inside, peas were nuke dried and chips felt like cardboard."
• "Ordered ‘Half rack of BBQ pork ribs & six onion rings’ very disappointed."
• "The food was not very hot. The bacon looked like it had been flashed in the pan. The sausage was like leather; just not a good experience food wise, it certainly hasn't made me want to go back there."
• "Had the buttermilk chicken burger and my sister had the same. Both ended up with severe diarrhea, vomiting and stomach upset."
• "Food was awful missing a lot of stuff that would go with a meal."

Value & Pricing

Pros:

• "Fairly nice Wetherspoons. Lots of seating as there usually is and the food and drinks are good at good prices."
• "Super cheap breakfast, doesn't taste the best and portions aren't great."
• "Love coming to the county but most people know it as WetherSpoons. The food and drinks are reasonable priced."
• "It is very valuable price for food and taste good, if u don't want spend too much here is good option... I recommend 👌"
• "You get what you pay for and it was adequate for a quick lunch."
• "Good value of food, drink and short waiting time."
• "Just basic food nothing to grand but never had a bad meal in there always ok."