Freemans Arms Reviews Summary

Food Quality

Pros:

• "The fries were a delightful surprise—fresh and crispy, hitting the spot for my discerning palate."
• "Came down for late lunch and football. Food was excellent and decently priced. Good range of beers."
• "Absolutely incredible. The food was insanely good, I myself had the Quadzilla burger and that was hands down the best burger I've ever eaten."
• "Nevertheless, the shining star of the meal was undoubtedly the slaw. Its mouthwatering blend of ingredients left me longing for a larger portion!"
• "Food was excellent with a large choice and big portions."
• "Visited the other day and the food was absolutely stunning! such a nice pub with amazing atmosphere and everyone is very welcoming."
• "Food is great value & not had a bad meal in here yet."

Cons:

• "Hunter’s chicken rock hard you could break a tooth, chips looked like they’d been cooked seven time and carrots you could play hockey with so hard."
• "Poor quality food, not cooked properly and the place was filthy."
• "Food terrible."
• "Really disappointed! Our Foods took ages to serve, they were tasteless and served cold."
• "Both my grandmother and I had a mixed grill which was over cooked, steak was tough, not anywhere near an edable standard."
• "If you're looking for a roast go elsewhere food was lukewarm veg was very hard and potatoes looked and tasted as if had been sat for a while they looked hours old."
• "Food was inedible. Eggs still had a lot of goo on them, the pie was hard from being over cooked in the microwave and the toastie lacked flavour and filling."

Staff and Service

Pros:

• "Lovely atmosphere, great bar staff, live music, Saturday 27th November, had the Fantastic Ukaye ukes."
• "Friendly welcome, great service by bar and restaurant staff."
• "The Managers Andrea and Craig are always so friendly and accommodating."
• "The pub is always clean and all staff are working hard in these trying times, I would recommend this place to others."
• "We were served by a lovely Barmaid, I believe her name was Shannon. Very polite, happy, cheerful and efficient."
• "Visited the Freeman Arms with my family for a late Sunday lunch, the staff couldn’t have more more accommodating and we had a lovely meal."
• "Staff here are amazing. Always super friendly no matter how busy it gets."

Cons:

• "So rude and unpleasant staff."
• "We were rudely told to stay away from the bar."
• "Tables and bar were sticky. Tap water tasted like line cleaner. Bar staff was unkept, chewing gum & quite rude."
• "The employee made no offer of customer service. I brought the coffees back to the counter. Still no attempt was made to rectify."
• "The staff were good but one staff in particular made our experience a disappointing one, I think it may have been the landlord."
• "Manager only apologized after I said I will be making a complaint very rude and unhelpful."
• "The manager/chef/host all in one was rude from the first minute."

Ambiance and Cleanliness

Pros:

• "All round the best and safest."
• "The garden was nice and quiet."
• "The place was clean."
• "The atmosphere was fantastic for the football and very welcoming."
• "Complete refurbishment opens up the internal space making it light cosy and extremely relaxed."
• "Lovely pub with old fashioned values and atmosphere, with modern levels of service."
• "Nicely refurbed and child friendly."

Cons:

• "The main bar can get a bit rowdy on Friday night."
• "The one way system was not good as it went under a table, the toilets were very smelly and dirty at 5 o'clock at the afternoon."
• "The toilet stalls (female, not sure about male) are extremely small, and difficult to get into as there is barely any room."
• "This is a hugely loud pub so if you struggle with very loud crowds as I do it might be best to avoid."
• "The toilets were very smelly and dirty at 5 o'clock at the afternoon."
• "Tables was dirty and asked the staff 3 times to clean before placing and order toilets were horrible."
• "Outdoor kids area shut and everyone asked to come in from the beer garden at 5:30 on a bank holiday Monday in 22 degree heat, no windows open, fire door then locked and bolted which is not safe."

Value for Money

Pros:

• "The food: good but nothing special, however the price of the drinks would mean I definitely return, just £2.90 for a Strongbow."
• "The Oaks is a budget eatery. It offers basic food for a reasonable price."
• "Good value for money."
• "I was particularly impressed with the price of a bottle of wine as they do a deal where if you pay for two large glasses at the same time then you get the rest of the bottle free."
• "The food was neither cheap nor expensive, about £10 per meal depending on what you get."
• "Food was decent especially considering the price, drinks, inc 3 pints, mains for 3 adults and 2 kids and 3 deserts for £70, can't grumble."
• "All in all, a very good night out and this is definitely a place to visit for good value for money."

Cons:

• "Asked for a cocktail they suggested a jug... it was rammed full of ice and the jagerbomb shot was watered down."
• "So obviously money grabbing and nothing is quality."
• "Not to mention the food poisoning, i got from eating there that night!"
• "Overall an expensive lunch for just eating a few chips and a watered down Pepsi."
• "We paid a lot of money for poor quality food."
• "But $$$... that's ok in centre London. But here..."
• "The food taste like microwave food."