Address: clifton moor centre, Stirling Rd, Rawcliffe, York YO30 4XZ, United Kingdom
Phone: +441904693239
Rating: 3.8
based on 124 reviews.
Food Quality
Pros:
"Food was perfect, hot dogs and ice cream, simple but done very well."
"The staff are very friendly and helpful, the quality of the food is excellent, and priced very reasonably."
"Food is good too from the pub side next door."
"Good food for good price."
"Also the food was amazing and did absolutely loads."
"Lovely (chicken) burger, willing to customise order (add/remove toppings), prompt service, great selection of food and drink, decent prices and pleasant atmosphere."
"The food was indeed of good quality for a pub meal."
Cons:
"Chicken was horrendous apparently its boiled? Steak sizzler sent back due to been not really cooked I like rare this was not even that."
"Food is terrible took one bite of my burger spat it back out."
"The food is pretty greasy the kids slide had turd all the way down it."
"Food not brilliant my Mrs got boil in the bag for roast beef."
"Really bad food, steak was leathery, chicken was cold."
"The food overall us no better than a mediocre ready meal."
"Food was terrible. I had the All Day Breakfast. Burnt toast, raw bacon."
Service
Pros:
"The staff are very friendly and helpful, the quality of the food is excellent, and priced very reasonably."
"Staff are lovely - very friendly and chatty."
"Absolutely place the girls (Dannielle and clhoe .. I hope I got their names right) were absolute stars! They did everything they possibly could to make my granddaughters birthday party perfect."
"Beccie was amazing, explained everything to us. Make sure all our needs where met."
"Very friendly staff and atmosphere."
"The staff are friendly and helpful, the food was also served quickly even though it was quite busy."
"Wonderful customer service from Becky on a miserable rainy Saturday."
Cons:
"We weren't asked whether our food was okay."
"Very poor and very slow service..45 mins wait for food."
"Worst experience iv ever had, woman shift runner very unhelpful and combatant."
"Very poor customer service, staff have faces like thunder not friendly at all, constantly walked past didn't check on meal if they had they would know we was not happy at all."
"Not good value and most of the tables dirty."
"Rude staff, crap food, doesn't even deserve a star."
"At least half of the staff need some customer service training. Nobody ever seems bothered and on occasion, being served feels like you're causing them hassle."
Cleanliness
Pros:
"Its a clean and well run place ample free parking, meals and snacks available with different drinks available, clean well kept toilets on site, a lovely area in West Yorkshire."
"Clean and friendly, exactly what you would expect from a corporate pub and eatery chain."
"Good place for food and drinks on a big retail park. Clean and friendly."
"The place was clean."
"Always clean and staff are always friendly!"
"It's clean and well taken care of."
"The eating area is clean, the service was very good."
Cons:
"It would be great but there was an overwhelming smell of urine!"
"Service is poor. Came in to dirty tables with no staff about to clean them."
"even though it wasn't busy when we went the tables were not cleaned."
"The wacky warehouse is a very basic soft play, not clean though and doesn't smell very nice, stinks of wee!"
"Absolutely filthy pub."
"Table and floor was dirty and full of leftover food."
"The food is pretty greasy the kids slide had turd all the way down it it looks like the ball pool has never been cleaned out because it was covered in grit and muck and filth, with slime at the bottom of it."
Value for Money
Pros:
"The staff are very friendly and helpful, the quality of the food is excellent, and priced very reasonably."
"I thought it was great value for money..the kids loved it .we will be going again often.. does not open till after 10 on Sundays I think it states 9 on Web site ..food good and reasonably priced."
"The food was good value. The dessert was yum."
"Great day as always, amazing value with the current 6 weeks play for £15 for 2 kids and the meal deal for another £15 to feed 2 adults and 2 kids plus a sharing sundae."
"Food and drink was really good would recommend going."
"Definitely getting better. Food is still great and the staff are even better."
"Great place for the kids to play and the staff are amazing it's definitely worth joining their Facebook page as they have free days and activity days parties and events excellent the girls love it there."
Cons:
"£5.15 for a lager shandy absolute joke."
"Not good value and most of the tables dirty."
"36 pounds wasted but at least got 10 back."
"The beef was boil in the bag with gravy the mash was instant out of the packet the Yorkshire pudding was still frozen in places the best thing about the meal was the peas and they were cold."
"The staff are nice, the beer expensive and the food cheap. Sadly, cheap describes the quality rather than the price."
"It was ok nothing to get excited about had the big plate meal as it was the offer of the night chips were only luke warm changed garden peas for mushy peas well they had more juice than peas the only good thing was the Scampi so that's all i ate won't be rushing back."
"food wasnt fresh and really hard to eat."
Atmosphere
Pros:
"Ideal place to bring the young children to play and climb about while you watch and have a drink, height restrictions apply so my grand children can no longer use it, however they loved coming here."
"Lovely (chicken) burger, willing to customise order (add/remove toppings), prompt service, great selection of food and drink, decent prices and pleasant atmosphere."
"Very friendly staff and atmosphere."
"And very nice atmosphere."
"Safe for your kids, they are always within sight, there is a small bar serving hot and cold drinks also!"
"Great place for my little one to have some fun climbing, playing, sliding and exploring in a safe environment."
"Brilliant my granddaughter loves it."
Cons:
"Mostly families with noisy kids."
"Food and play center were great but the people in the pub!!!! Very loud."
"Absolutely awful! We went as a family with a 5 year old and we got told to sit near the bar as there was a large area of reserved tables which we later found out we could have used."
"First time going, there was a party for an older boy and so very busy and my son got a bit scared to try to use the toddler friendly section as the older kids were all playing on it and he is shy."
"Dirty, lifeless and expensive pub."
"The gents toilets smelled like bad public toilets."
"When told a young man slumped off to get another bowl of more grubby chips."