The Jolly Boatman Reviews Summary
Category: British restaurant
Service
Pros:
- "Table service is always swift with really friendly, accommodating and attentive staff - very impressed!"
- "Fantastic service with a smile from Sam and Charlotte very attentive to my small children."
- "Staff were amazing especially Olivia, nothing too much trouble, great sense of humour."
- "The two waiters were very friendly & efficient."
- "The staff were lovely and helpful and we're very welcoming."
- "The staff were great, really friendly and nothing was too much effort."
- "Very welcoming staff and landlord who took the time to engage our teenage grandsons in conversation."
Cons:
- "Although it was quiet the service was slow."
- "What let it down most was the service. Staff were abrupt, and made you feel like they wanted you gone as soon as possible."
- "Asked to see manager 3 times before we got to see a very rude man."
- "Rude service, Attitude towards new people not great."
- "Complained to staff & their response was silence."
- "The waiting staff were very nice people but very unorganised."
- "Incredibly slow service (despite booking and it being relatively quiet)."
Location
Pros:
- "Nice location by canal."
- "Lovely pub on a busy road but the canal parallel with outside space and enclosed car park."
- "Staff are great, lovely setting, easy to park."
- "The outdoor seating is pleasantly close to the water but not so close its a worry!"
- "A beautiful canal setting, perfect for a dog walk."
- "Great location right by the canal. Lovely sunny spot."
- "The canal-side venue is lovely with the barges chugging under the bridge, plus walkers and bikers enjoying the rare sunshine."
Cons:
- "Only downside is the main road location."
- "At times a lot of noise from the road which could be busy with fast moving traffic."
- "May be a one off but bitterly disappointed to have booked a birthday meal for 2nd April to be told at 3pm on 1st that they are cancelling."
- "Shame about the fella who lived in the boat on the canal."
- "The kitchen extractors belch burning oil smells all over the outdoor canal side seating."
- "Nice views. Next to a busy main road."
- "The outdoor area at the back was unkept and needs to be refurbished."
Food Quality
Pros:
- "Good sized portions of really well cooked wholesome grub."
- "All the meat (beef, pork and gammon) was well received, good roasties and very good Fish'n'Chips."
- "The shared fisherman's platter starter arrived after 35 minutes with tasty cod pieces, goujons etc."
- "The food quality was amazing."
- "Food was good, had chicken and bacon pie, in a proper case which is always a big bonus."
- "The food was fantastic."
- "Couldn't fault the food, was absolutely delicious."
Cons:
- "Service was good wine was nice food was nasty."
- "The veg was uniformly overdone and soggy."
- "Food ruined my whole experience. Burgers were barely edible. Extremely dry."
- "Unfortunately really sub standard food... Awful service. Shame as it is such a nice location!"
- "Unfortunately mash was really dry. The pie crust was really hard and dry."
- "I had scampi, which was really greasy."
- "Food was over priced for the quality received! Over cooked and anemic."
Atmosphere & Cleanliness
Pros:
- "Lovely ice cold estrella on tap with nice outside seating available on warm days overlooking the canal."
- "The food was good, the place was clean and picturesque."
- "Beautiful views with lovely food."
- "Beautiful setting, the food was really lovely and the staff very friendly and nice."
- "Beautiful location on a summers day to sit and have a drink by the river."
- "Amazing and not long wait time even though it's been a busy & mega hot day."
- "The food was very good & very reasonably priced."
Cons:
- "Disabled access isn't great. Narrow corridors with small steps up and down."
- "It was quite uncomfortable sitting 6 adults on one picnic bench style table."
- "Staff were rude, too many tables in such a small space."
- "I’m really not happy to just find out that the jolly boatman was given a 1 star hygiene rating."
- "Wasn't overly impressed by the cleanliness of the pub restaurant, there was rubbish on the floor and the glasses were a little dirty."
- "A disappointing mixture of dried-out-by-reheating and just-plain-cold food."
- "The sandwich was terrible and very seriously over priced."
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