Guitar Repairs Brighton Reviews Summary

Quality of Service

Pros:

• "Pedro's expertise and attention to detail ensures that a guitar, irrespective of its age or design, is set up to be the best it possibly can be."
• "Pedro was very knowledgeable and a pleasure to deal with."
• "Pedro's work always greatly exceeds expectation and is extremely good value."
• "Pedro is incredibly knowledgable regarding guitar manufacture and repairs."
• "Pedro offers a great personal service. This is not a large guitar shop but a business run from home that Pedro puts his heart and soul into."
• "Great service! Pedro explained everything he was going to do which gave me peace of mind."
• "Pedro's a magician. My very inexpensive (but priceless to me) guitar had its headstock snapped off. Pedro made a flawless repair."
• "Pedro has done a great job on my son’s guitar, I accidentally broke the head clean off, he’s fixed it so well you can hardly see the join."

Cons:

• "I took a warped neck parlour guitar to this man, and I must say that I thought he was very dismissive."

Customer Service and Communication

Pros:

• "Pedro is very responsive to emails and amazing at offering advice."
• "He really knows his stuff and talked me through the whole process, taking the time to work out what would be right for my needs."
• "He is a really nice guy and listens carefully to concerns and addresses them professionally and considerately."
• "Pedro came very highly recommended, now I'll be recommending him also."
• "Pedro is just an absolute genius. He has worked magic with every guitar I have taken him."
• "Pedro is the best I've ever come across his service, his care and attention is second to none and he's a lovely chap to boot!"
• "Such a professional service by a Luthier who immediately understood what I needed and delivered exactly what he promised."
• "Quick response time, got an appointment for the day after I messaged which was really convenient, great guy and my guitar went from never staying in tune to playing like a dream."

Cons:

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Turnaround Time and Pricing

Pros:

• "The price was reasonable for the amount of work done and my guitar still plays amazingly."
• "Very reasonably priced, quick turnaround and great service."
• "The work was speedily done at a reasonable price and has made a huge difference to the playability of the guitar."
• "Definitely recommend. Fantastic service, fully recommend!"
• "Pedro finished off what Gibson couldn't be bother to do and fixed a lot of problems that came with it. Now the guitar plays and sounds exactly how it should do."
• "Pedro did an outstanding work with my squier bass guitar, he also took the time to explain me everything he did."
• "Excellent service for a very good price. Pedro has become my go to luthier."
• "Pedro made my bass play like a dream! Such great knowledge of the instrument and worked with me to find the best and cheapest solution."

Cons:

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