Headmasters Reading Reviews Summary

Customer Service

Pros:

• "From the moment I walked in to when I left, the service was just fantastic."
• "Please do ask for Hollie.. she is very friendly, her suggestions are very loyal, true and she knows what she is doing."
• "What’s sets Headmasters apart is that they take on-board all comments to give great service."
• "I feel so safe in her hands and she always has me feeling like a new woman."
• "Victoria has a way of making it work and be sensitive with him."
• "Kleri was great - she helped me to keep calm, and talked me through every step of the process."
• "Jade was absolutely brilliant and was supportive and understanding."
• "I have been using them for the last 8 yrs. Sit and listen to what you are saying and advice you very professionally always come out satisfied with a smile on my face."

Cons:

• "The hairdresser was really rough with my hair, pulling and scraping unnecessarily tight."
• "Hairdresser cut off 4-5 inches when said would only cut off an inch."
• "Sometimes you book and pay for a professional and for one reason or another a lower level member ends up doing your hair."
• "I had my hair completely ruined by Amber at the Reading salon!"
• "My daughter has had her hair completely ruined by an incompetent hairdresser."
• "Trying to regrow my hair.and hopefully get a decent service elsewhere."
• "Paid loads for a horrible experience in the saloon for my wife."
• "I had my haircut on 27th.. i washed my hair after 3 days and looking at my haircut i realised its not at all what i wanted and really didnt like my cut."

Stylist Expertise

Pros:

• "Fran was so lovely and did an INCREDIBLE job on my hair."
• "I have the fantastically talented hairdresser Jodie who makes washing, cutting, colouring and styling my hair so effortless."
• "I got my hair coloured and cut yesterday by Francesca and she was one of the loveliest girls i have ever met."
• "Fran is absolutely incredible! I feel so safe in her hands and she always has me feeling like a new woman."
• "Amber listened to everything I wanted for my hair and came up with fab options."
• "Jodie is the best! The kindest hairdresser I have ever had."
• "I have long, curly hair and this was no problem for Ola who gave me a fabulous haircut."
• "Francesca cut my hair and I really loved how my hair looks, she listened and gave recommendations for the best that could suit to me."

Cons:

• "I asked for a bouncy blow dry and I live 5 minutes away from the salon. This is how it looked like when I got home and it was also greasy."
• "Friend got her hair done here payed £200 for it to look no different."
• "She only trimmed my hair from below probably about 1 inch only. And i really don't see any layers on my hair and the side bangs are not falling as I told her."
• "The shockingly thing forcing me to book my next appointment in 8 weeks..ans changing me 280 for 5 highlights and a blow dry..you gotta be joking."
• "She burnt her hair as well. Please do not have your hair done by Kleri there as you will be so disappointed."
• "The experience was awfully, the hairdresser Natalie she ruined my hair."
• "I had my hair coloured and cut yesterday by Francesca and she was one of the loveliest girls i have ever met."
• "After washing my hair. She just took about 5 minutes to cut my hair."