Nando's Lincoln Reviews Summary

Seating and Accessibility

Pros:

• "Great location on a nice day outside overlooking the water."
• "Was fortunate to get a table outside in the sun overlooking the Brayford."
• "Outdoor seating looks onto Brayford Wharf and is great for sunny evenings."
• "Settings by the pool are great for lunch even better for evening meal."
• "Loved the outdoors area of the restaurant overlooking the wharfs, it took the famous Nando's eating experience to the next level!"
• "They have a list for disabled access next to the stairs as you go in."

Cons:

• "Would be 5* except since the refurb they seem to have put less seats in what is a very busy restaurant!"
• "Minor downside is that most tables/seating are up a set of stairs making wheelchair or disabled access awkward."
• "Too long to wait, restaurant was cold as the door was left open and we had small flies annoying us."
• "The restaurant was freezing 🥶 and was like a cattle truck waiting for a table."
• "Felt like I was being rushed with my food."
• "Couldn't get a table on three occasions for only two people."

Service

Pros:

• "The door staff are well organised and polite."
• "Our server Will was funny and courteous, and ensured that our time was very enjoyable."
• "Solid food consistent as always, customer service from multiple staff was excellent."
• "The staff were extremely friendly and the food came out in no time."
• "Served by helpful and friendly waitresses."
• "Staff are very friendly."
• "Very polite staff, showed to our table and explained how to order nothing too much for her."

Cons:

• "Poor customer service, no veggie burgers left even though we arrived at opening time! And poor hygiene in toilets really smelly!"
• "Menu items missing, app wouldn't work, desert didn't arrive until I asked...twice."
• "Manager is awful, smiled at her as I walked past and was given the death stare."
• "Rude, unhelpful staff. Wouldn't go back to Lincoln branch if they gave me it for free."
• "Appalling service walked in the young girl said have you been before so i said years ago and she put the menus on the table and walked off not another word said."
• "Been going to nandos for many years and always enjoyed the food and service, was in Lincoln for a week the staff was so rude."
• "Managerial skills are somewhat desired. Don't accommodate for a child with eating issues."

Food Quality

Pros:

• "Good cleaning standards in general."
• "I ordered the chicken burger with hot sauce and it was delicious."
• "Lincoln Nandos is the definition of Nandos, good spicy chicken and friendly staff."
• "My chicken was tender and well cooked with a wide variety of delicious sides."
• "The chicken thighs were succulent and very tasty."
• "Chicken is tender and cooked well and the salads are tasty and fresh."
• "The food was as you would expect. Lots of flavour and spice - a good meal."