Address: Drake Rd, Chafford Hundred, Grays RM16 6SE, United Kingdom
Phone: +441375481000
Rating: 4.8
based on 122 reviews.
Customer Service
Pros:
"Dave is extremely knowledge, friendly, and most importantly, professional."
"Dave and his team have been so wonderful during my treatment."
"All the staff I have encountered are always so happy and make you feel very comfortable, you can tell they are a little ‘work family’ unit and love what they do."
"The staff are very professional at Chafford Hundred Dental Care."
"Very friendly practice. All staff are just so nice."
"Dave and all the other staff are so knowledgeable, friendly and polite and the service is outstanding."
"Everyone in the team is super welcoming and the nurses and hygienists are absolutely brilliant."
Cons:
"Just booked an urgent appointment for tomorrow and i initially I was a bit disappointed as due to busy hours I was told someone will call me back asap."
"Well youv'e lost out."
"What an absolute rude receptionist, called up to speak with Dr Basrai!"
"Sent them an email regarding prices on veneers and crowns but did not hear anything back."
"Came to book an appointment, explained the issue and said we need orthodontist. Oh yes, he said, I will see you. Paid for a visit and found out they are not orthodontist and I need to pay again to see one in another clinic."
Treatment and Results
Pros:
"I started my Invisalign treatment early this year with both Dave and Leanne. And I could not be happier with the results I have had in such a short period of time."
"I've just finished a course of Nuvola aligners and I'm incredibly happy with the results!"
"Fantastic service from the whole team i have completed my invisalign and i couldn't be more happier with the results i highly highly recommend it please go see Dave his the man and i now have a 10/10 smile :)"
"I am currently having Invisalign treatment and all is going great."
"I am currently undergoing Invisalign treatment with Dr Basrai, I'm just over half way complete and I cannot tell you how much happier I am!"
"I have finished my Invisalign and bonding with results way beyond my expectations."
"After spending years and years hating my teeth Dave has finally gave me a smile to be proud of!"
Cons:
"I can't comment on the quality of work as I didn't even get et a chance to visit."
Practice Environment
Pros:
"The practice itself is lovely and modern, bright and clean."
"Oh and also the dental practice itself is clean and very welcoming with lots of magazines, leaflets, spotlessly clean and TV to watch while your waiting to be seen."
"The practice is super nice, dentist seats are really comfortable and there is TV overhead for when they are working on your teeth."
"The place is also spotless as well, calming and relaxing."
"The surgery itself is beautifully decorated, clean and smelt lovely!"
"The environment is clean and relaxed."
Cons:
No negative comments regarding the practice environment were provided in the reviews.