Monster Kidz Beeston Reviews Summary

Value for Money

Pros:

• "£6.50 entry free for 3 years old plus, with unlimited time allowed here, so that's a bargain."
• "Prices for food are really reasonable, which is nice to see in these times."
• "It's very cheap to enter so obviously they need to make money from doing food and drinks."
• "They also have a discount 3pm to 5pm which is £5 per kid with a meal and normally a kids meal is £3:80."
• "I payed £14 today for a 3 year old and two 10 year olds."

Cons:

• "Nice place kind disappointed as the food prices & drinks was very high for a place like this."

Facilities and Cleanliness

Pros:

• "The facilities seemed clean and the staff were helpful."
• "Very large soft play that is well kept."
• "The gym is always spotless as are the facilities."

Cons:

• "The whole building also smells faintly of stale wee."
• "Toilet was dirty & door did not lock as my child was in there I had to stand outside."
• "Sadly, but there is a strong urine smell in the premises, which is the only drawback."

Staff and Service

Pros:

• "That said, the staff, mostly young people, were all very friendly and polite."
• "Staff are very friendly."
• "Great friendly staff, was clean and tidy with good facilities for the kids."
• "Had my sons birthday party here the staff went above and beyond and was very helpful whenever needed."

Cons:

• "Need More Staff at front counter."
• "Dreadfull management user to be good place."
• "Staff is sleepy baggy clothes like they don't even want to be there."
• "Also one of the staff needs to learn some people skills her attitude was disgraceful, very rude and abrupt."

Food Quality

Pros:

• "The menu choices are surprisingly decent, and portion sizes are big."
• "Food is cheap and cheerful."
• "Food and drink are a good standard."

Cons:

• "Most the food on offer isn't very healthy; there are a couple of things like jacket potatoes which are healthier."
• "The room where the food was served was bad and sour sme, had to hold the door open."

Child-Friendly Environment

Pros:

• "Good for children of all ages."
• "It's big, spacious and has a really good little section for toddlers which many places lack."
• "Kids loved the play area though, which was large and varied."

Cons:

• "Sometimes, older kids play in the toddler area, which is annoying."

Party Experience

Pros:

• "What can I say but other then best soft play we been to we had our twins 8th birthday party there today and the stuff was so brilliant and did everything."
• "It was so lovely that the birthday kids got a birthday card from monster kidz."

Cons:

• "Felt the party room part was very rushed."

Overall Experience

Pros:

• "Will definitely be coming back!"
• "Become a regular."
• "Will come back defenetly 👍💯😍"

Cons:

• "First time here and will certainly be the last!!"
• "Needs an online booking system. Not managed well at all."