Royal Oak Reviews Summary

Food Quality

Pros:

• "it was hot and tasted delicious, I had the beef roast, my husband had the skewers, my Dad had the turkey roast, and Mum had a katsu burger."
• "Food was lovely."
• "Food was fantastic, really great value for money, clean, good quality and very reasonably priced."
• "Great food, low prices."
• "Food was really tasty."
• "The food quality was outstanding."
• "Fabulous food, fresh and great quality."

Cons:

• "Beef was tough Yorkshire puddings were soggy, the vegetables were hard."
• "fish and chip meal very unpleasant."
• "Ordered hunters chicken which was obviously microwaved and tasted disgusting."
• "The cheesy sharing platter wasn't nice either."
• "Food was cold, the batter from my fish was dumped on the side of plate looked rather unappetising."
• "The burgers were awful quality along with a dry bun and some low quality cheese slices."
• "The food really was shockingly bad."

Service

Pros:

• "Bar staff were also very attentive and quick to try and serve."
• "Lovely place really nice atmosphere zanna took great care of us and lit up the room with her smile."
• "Service behind the bar was quick and efficient, staff very friendly."
• "Ashley behind the bar deserves a pay rise. So helpful and welcoming."
• "Staff very friendly, manager rushed to tell of us of some shortages on menu due to awaiting delivery, appreciated honesty."
• "Brilliant service and lovely food 😊"
• "Very hard working staff and friendly customers."

Cons:

• "The staff morale is very low so they never seem to smile or want to make your experience a good one."
• "Food was just okay but the couple behind the bar had an argument by the looks of it very tense."
• "Bar staff ignorant & miserable!"
• "Even though the bar staff were helpful the rest of the facility and the food was bad."
• "The bar is very poorly staffed - unfriendly and not overly bothered to serve."
• "was served by an unhappy waitress - she didn't smile, didn't look at you when speaking, was noticeably curt."
• "The staff could smile a bit more."

Ambiance and Decor

Pros:

• "Lovely place really nice atmosphere zanna took great care of us and lit up the room with her smile."
• "Nice atmosphere, nice, yet now ageing, decor."
• "atmosphere was full of happy energy."
• "Good relaxed atmosphere serve good quick food nice staff. Food always tasty and fresh."
• "Lovely clean pub with hungry horse menu, staff was polite and friendly, service was excellent."
• "Great atmosphere as there is plenty of people having a chat."
• "Lovely atmosphere, drinks were reasonably priced, and a good selection of pub games and slot machines 👍"

Cons:

• "Peeling paintwork on exterior windows."
• "It's very, very tough around the edges and paying for car parking was a surprise (although you get it back with dinner)."
• "The decor is outdated which doesn't give it a great atmosphere."
• "The place smelt like urine."
• "the place is very shabby, un cut long grass, gents stinky and needs a refurb."
• "The place is dirty."
• "The pub itself could do with updating."

Facilities

Pros:

• "Plenty of space in and outside."
• "Suburban Sizzler pub with large carpark and a beer garden."
• "Parking is great at the back of the building with disabled access."
• "Plenty of parking spaces and a very good sitting area outside."
• "They have a pool table, darts, slot (fruit) machines, the claw game for the kids."
• "Lots of screens for watching football."
• "Lots of outside seating which is great in this good weather."

Cons:

• "The toilets were blocked."
• "For a pub which is not in the city centre it seems madness to charge for parking."
• "The toilets absolutely stunk of urine."
• "The toilets were disgusting, and the cubicle lock was broken."
• "very unhygienic table and menus and glasses."
• "The tables weren't wiped down when people left and the plates removed leaving very sticky tables."
• "The stench of toilets over powered everything."