Cosy Club Reviews Summary

Staff and Service

Pros:

• "Nicest, friendliest and most helpful staff!"
• "The waitress was also really welcoming and made us feel well looked after."
• "Staff all very friendly and Nick(2) was a perfect waiter."
• "All the staff were lovely but especially Alfie and Georgia, could not have been more cheery, personable or accommodating!"
• "The staff were all so pleasant and friendly."
• "Staff were very lovely and accommodating."
• "The staff were absolutely brilliant with our kids, the service was very good."

Cons:

• "Service was quite slow and the waitress still wasn't really warming up to anyone."
• "Unfortunately when I visited today the service was extremely slow."
• "We also waited a while to be seated (despite having a reservation and it being very quiet). Service was slow."
• "Very slow to serve and they forgot our drinks."
• "The service was slow, the staff overstretched."
• "Staff were nice, service slow."
• "The service was quite slow."

Food Quality

Pros:

• "Absolutely brilliant, and top marks for taking dietary needs seriously."
• "Tasty drinks and food, pretty chilled vibe."
• "The food was delicious and our waiter, Michael was not only attentive and helpful but was hilarious and made the day even more enjoyable."
• "The croquettes to start which were delicious."
• "The portion size and value for money were great."
• "Every meal I've had here has been superb."
• "The food was absolutely delicious."

Cons:

• "It would have been nice to have more meat on the lamb and less fat."
• "Of the four one had a decent meal (the steak) the rest awful."
• "There are some weird positions on the menu, dishes are not well-balanced, some food wasn't cooked thoroughly and the quality of ingredients was mediocre."
• "None of the starters were available."
• "I was not satisfied with my veggie breakfast (burnt toast, horrible oil tasting frittas, and very limp spinach)."
• "The food was a little bland and uninspired. It lacked any real flavour."
• "The house burger which tasted like it had come from McDonald's it was awful."

Ambiance and Decor

Pros:

• "The Cosy Clubs historical building and ambiance was truly a pleasure to be in."
• "The atmosphere of the place is somewhat esoteric, a former X-ray hospital so it has a mix of anatomical pictures and mirrors along with the usual decor plus stags heads."
• "The place is really cosy and the decor is nice."
• "The decor has a vintage design which is really lovely to look at."
• "Loved the quirky decor."
• "The venue itself is really interesting and has a lot of character."
• "This place is very cool. The decor is an eclectic mishmash of things hanging from the walls of what used to be a Victoria era hospital."

Cons:

• "The ambience is creepy and straight out of a horror film."
• "Loud 1990s music, not in keeping with the theme of the place at all."
• "There are lots of neglected maintenance issues, making it feel like a run-down boozer and that they don't care."
• "The building exterior is not very inspiring."
• "What's up with the discoloured stripped walls? I felt it to be tacky and cheap."
• "The decor won't be to everyone's taste: dictator chic combined with hospital horror."
• "But with some walls looking as though they could do with the plastering not all of it adds to a positive vibe."

Price and Value

Pros:

• "The price point of this restaurant is very reasonable."
• "Good price for quality food."
• "Very reasonably priced especially as when I went in, I expected the price to be OTT."
• "Reasonable price for the quality and presentation of the food."
• "Highly recommend if you are looking for nice food with reasonable prices away from main streets of Exeter!"
• "An inviting bar/cafe with good food at a fair price."
• "Decent value for food too and plenty of options so I'd definitely recommend a visit."

Cons:

• "The drinks are pricey for what they are."
• "The biggest shock was to find we were charged £11 for a glass of wine."
• "Expensive price for very, very average food at best."
• "My only complaint would be a pint of beer costs over £6 which is quite steep."
• "The food so bad shouldn't have the liberty to drill a hole in your pocket."
• "Nice food staff were really friendly although our meal came to around £25 had a large diet coke and two pints of avocet which was nice but final bill was £48.62, worked out to £23 for 3 drinks surely not have I been overcharged!"
• "I certainly don't want to be paying £17 for a burger and be rushed."